Forum Discussion
Error with Teams Apps login
Sorry, I don't have an ETA to share. Concerned team is looking into it. Issue is not faced by everyone and it is hard to repro the issue and see the actual cause. I will let you know as soon as I got any update.
Thanks
Hunaid
Thank you for keeping us posted. We greatly appreciate that. Our engineer will be posting the findings that we are seeing to assist you with this bug. In the meantime, could you send me the Microsoft ticket# for this bug? We are being asked by our customer who is being impacted by this problem.
Thank you!
Ken
- donkos425Nov 23, 2021Copper ContributorThe summary is excellent. Thank you. We will track via the GitHub
- HunaidHanfee-MSFTNov 23, 2021MicrosoftKimvdM donkos425 - we have got the update from engineering team on this thread -
https://github.com/OfficeDev/microsoft-teams-library-js/issues/629#issuecomment-975926875
Please have look.
It would be better if you start tracking there of updates. - KimvdMNov 22, 2021Copper ContributorI faced exactly the same issue. I would like to be updated when there are any solutions for this, because this login issue is a big issue for our customers as well.
- HunaidHanfee-MSFTOct 18, 2021MicrosoftSure.
- KenCrestOct 14, 2021Copper Contributor
The customer has a Microsoft Senior Customer Success Account Manager that is requesting the case# so that they can review it on behalf of the customer/organization. Could you kindly reach out to Ed Capko with the internal case# for this bug? Thank you so much.
Ed CapkoSenior Customer Success Account Manager
UC number: 604-693-7873 (calls office and cell)
- donkos425Oct 13, 2021Copper Contributor
HunaidHanfee-MSFT - one thing we are seeing is that the users that can't log in tend to have their devices hybrid joined to AAD. Again, this only affects Teams Windows Desktop App.
- HunaidHanfee-MSFTOct 12, 2021MicrosoftThank you KenCrest, The bug is internal and it doesn't have publicly accessible URL. For the updates I will let you know. Also, I will share the findings shared by you and other community member with the concerned team.