Forum Discussion
Error with Teams Apps login
About 10% of our users are unable to log into our app from the Teams Windows Client. This does not occur on the Macintosh, IOS or Android. When they attempt to log in, they are presented with a...
This is happening on attempting to log into our custom app. We are using the "simple signon" code that we got from github (https://github.com/OfficeDev/microsoft-teams-sample-auth-node) It has been working for the past year; this intermittent signon problem began appearing about 2 months ago. Our app only uses tabs.
Can you check if user is having same behavior when doing Teams web client? Please check for console error. Refer this to check on Teams Desktop - Access DevTools on the desktop .
Let us know the microsoftTeams SDK version and Teams Desktop version that is installed.
Yes, we will check to see if this happens with the web client as well. We believe this has something to do with the transition to WAM?
- HunaidHanfee-MSFT
Hello, the issue does not happen in the Teams Web Client when using our app. The problem has happened across different versions of the Teams desktop app on Windows but mostly on version 1.4.00.22976. However, we have also had users on this Teams app version with no problem at all. Thank you for your guidance.Could you please error and share the error from console Teams Desktop client? Refer this Access DevTools on the desktop - https://docs.microsoft.com/en-us/microsoftteams/platform/tabs/how-to/developer-tools#access-devtools-on-the-desktop
