Forum Discussion
Jon_Leapexpert
Oct 30, 2019Copper Contributor
[Development] Microsoft Teams get crash randomly after 5~30mins
Hi , I used Macbook with macOS Mojave version 10.14.4 , and Microsoft Teams Version 1.2.00.28258. It was last updated on 10/15/19. I create simple app with a tab point to 'https:// development-1.le...
Jon_Leapexpert
Nov 20, 2019Copper Contributor
I can not install the Fiddler Trace.
However, I can give you my sample app in attachment and log, yesterday. it still crashed 3 times
Hope it help
Many thanks
Jon_Leapexpert
Nov 26, 2019Copper Contributor
Finally, I can get the log from Fiddler Trace.
Teams still crash on Window. This is the log of Fiddler Trace in Window
- Gousia_BegumJan 29, 2020
Microsoft
Jon_Leapexpert Could you please send the crash dumps with us?
- Jon_LeapexpertDec 20, 2019Copper Contributor
it happens for all users. Crash 1~2times/ day.
Already updated new Teams version "You have Microsoft Teams Version 1.2.00.34155. It was last updated on 12/18/19."
- Gousia_BegumDec 20, 2019
Microsoft
Jon_Leapexpert This is not a Teams client update. This is a GPU update. Is this issue happening to all the users who is using this app?
- Jon_LeapexpertDec 12, 2019Copper Contributor
However, this should fix by Teams in next update, right?
We can not ask user to manual update their driver in order to use our app
- Gousia_BegumDec 12, 2019
Microsoft
Jon_Leapexpert The updates can be manually downloaded from Apple site
https://support.apple.com/en_US/downloads/macnotebooks
Or using the update mechanism in apple:
https://support.apple.com/en_US/HT201541 - Jon_LeapexpertNov 27, 2019Copper Contributor
I use Macbook , so I don't think there are a way to update driver
- Gousia_BegumNov 27, 2019
Microsoft
Jon_Leapexpert Could you please try updating the GPU driver? There are known issues with outdated gpu driver causing crashes.