Forum Discussion
[Development] Microsoft Teams get crash randomly after 5~30mins
Jon_Leapexpert Were you able to download Fiddler and get the Fiddler trace?
No, I can not install it in my macbook ...
By the way, could you know when the error Unhandled exception occured Error: Object has been destroyed happens ? Does this relate to Teams sdk ?
Jon_Leapexpert Could you please send the crash dumps with us?
it happens for all users. Crash 1~2times/ day.
Already updated new Teams version "You have Microsoft Teams Version 1.2.00.34155. It was last updated on 12/18/19."
Jon_Leapexpert This is not a Teams client update. This is a GPU update. Is this issue happening to all the users who is using this app?
However, this should fix by Teams in next update, right?
We can not ask user to manual update their driver in order to use our app
Jon_Leapexpert The updates can be manually downloaded from Apple site
https://support.apple.com/en_US/downloads/macnotebooks
Or using the update mechanism in apple:
https://support.apple.com/en_US/HT201541I use Macbook , so I don't think there are a way to update driver
Jon_Leapexpert Could you please try updating the GPU driver? There are known issues with outdated gpu driver causing crashes.
Finally, I can get the log from Fiddler Trace.
Teams still crash on Window. This is the log of Fiddler Trace in Window
I can not install the Fiddler Trace.
However, I can give you my sample app in attachment and log, yesterday. it still crashed 3 times
Hope it help
Many thanks
Jon_Leapexpert We would need the Fiddler Trace to investigate this issue further. Could you please check if you could download fiddler and get the Fiddler Trace for the issue?