Forum Discussion
[Development] Microsoft Teams get crash randomly after 5~30mins
Tenant IDs/Names
Number of tenants affected
Number of users affected
User alias
Just only me and my colleagues got that issue because my app still in development phase. We not publish it yet so there are no users yet.
Is it happening now: [Y] . Yes. You can see the log, Teams just crashed yesterday 12-November
Time period of incident: it just randomly, sometime it not happen in a day, sometime it crash 5times in a day
Problem Description: Open my app , let it idle, don't touch it, do something else -> the app close . My app build with react.
Issue experiencing in Web/Desktop/Mobile App: only in Desktop app in MacOs environment. I not sure about the Window. It run normally in Web
How did you integrate the tab into Teams? Did you use the Document Library tab, SharePoint tab, or Website tab?
Also Kindly provide below information.
1. MS diagnostic logs ( Keyboard shortcut: Option + Command + Shift+1 )
2. Fiddler trace
2. Screenshots
Step 1: install App studio
Step 2: import my app ( in attachment LeapXpertTest(1).zip)
Step 3: open it and let it idle for few hours, don't need to click anything , it might randomly crash
I just updated new log in attachment, today 14-November it still crash with the same reason: 'Unhandled exception occured Error: Object has been destroyed'. I opened my app and did other tasks, after few hours, it just auto closed.
Did you use the Document Library tab, SharePoint tab, or Website tab? I use website tab
Fiddler trace: I don't use it now, I will try to install this
Jon_Leapexpert Were you able to download Fiddler and get the Fiddler trace?
No, I can not install it in my macbook ...
By the way, could you know when the error Unhandled exception occured Error: Object has been destroyed happens ? Does this relate to Teams sdk ?