Microsoft Feedback Portal account is not working
I changed my Microsoft password a year ago, and it updated everywhere other than the Feedback Portal. As a result, I get an error when I try to login, or do anything on the page. Microsoft account support's suggestion was to login to the Feedback Portal which is insane given I'm having issues accessing it. How can I get this issue resolved? I've got three separate support tickets now and they keep asking me to wait 24 hours to get the issue resolved. Can someone from the Feedback Portal team please contact me to resolve this?" This is what Microsoft Support have said: "understand your frustration, and yes—this is an account‑related issue because the Feedback Portal is still tied to your old alias, which causes login conflicts and forces you out. Your Microsoft account itself signs in correctly, but the Feedback Portal is pulling outdated identity data that you cannot update on your own. Since you cannot access the Portal to submit feedback, directing you back there is not a workable solution. What you need is for Support to escalate this to the internal Identity/Feedback Platform engineering team so they can manually correct the outdated alias mapping on the backend. In this situation, the Feedback Portal and Tech Community teams are the ones who manage and maintain that specific platform. Because the issue appears on the Feedback Portal side—even though your Microsoft account is working normally—only their dedicated team can make the necessary corrections on their end. That’s why we are guiding you to connect with them through the links provided: https://techcommunity.microsoft.com/ or https://feedbackportal.microsoft.com/feedback. They will be able to review the portal‑specific account data and assist you further. I understand why this is frustrating. Since you’re unable to stay signed in to the Feedback Portal, I completely see why posting there isn’t possible for you. However, I do need to be transparent: I’m not able to escalate this issue directly to the Feedback Portal team, as they don’t provide internal escalation channels for us and only accept requests through their own platform. "
My Azure login is stuck at MFA and cannot proceed
In August, I was still able to log in to Azure, and by logging in through GitHub I could bypass 2FA. But now, no matter how I try, logging in via GitHub always requires 2FA. I can’t access my Azure account anymore—nothing works. The system prompts me to use Microsoft Authenticator to confirm a two-digit code in real time. My Microsoft Authenticator on my iPhone is logged into the same Microsoft account, but I’m not receiving any verification requests for Azure login. No matter how much I refresh, nothing shows up. I’ve already updated the Microsoft Authenticator app to the latest version from the App Store. However, my personal Microsoft account works fine and can log in without any issues.How Do I Target the Azure VPN Client in a Conditional Access Policy?
I am using the Azure VPN Client to connect users to an Azure VPN Gateway using their Entra ID credentials to authenticate. I want to target this application with a CA policy that requires MFA every time it connects. The problem is that I don't see the applications in my Enterprise Apps and all of my searching says that it won't appear because it was "pre-certified" by Microsoft. In the Gateway setup I used the Audience GUID of c632b3df-fb67-4d84-bdcf-b95ad541b5c8. And this is working as expected. The only solution that I have found for targeting the Azure VPN Client app is to create a Service Principal using that Audience GUID. This seems like a bit of a hack, so I am posting here to see if there are any other methods that I am missing to target this app when it doesn't appear in my Enterprise Apps list.
Conditional Access - Policy AND'ing - Registering Security Info
Hi All, I've been working away trying to solve an issue but haven't found a way around it just yet. The aim is to let an users on BYOD use TAP on a non-compliant device to setup their security info, but then for all other actions to have MFA+Compliance enforced from desktops. Three CA Policies from the templates articles with a tweak for passwordless: - Secure Registration Policy (MFA+TAP Auth Strength) - Device Compliance (MFA+TAP Auth Strength + Compliance) - Intune Enrollment (MFA+TAP Auth Strength) I'm noting a few outcomes here: Device Compliance (AND grant control) - User with a BYOD Device and TAP, can't enroll in MFA as the device isn't compliant, they cant workplace join the device either - User on an enrolled device, can use TAP to reset/create their MFA control Device Compliance (OR grant control) - User with a BYOD Device and TAP, can workplace join and register their security info without issues - User with an enrolled device has no issues using TAP to reset/create their MFA control. This makes sense with the AND'ing of policies, however for the registration method i'm wanting to let the user in on their BYOD device to register their security control, once done they can workplace join with no issues to access resources. The sign-in logs, always show the device compliance policy as hit, this is expected, the login shows a success for passwordless + tap but fails the compliance strength as expected. It doesn't look like its the device enrolment side of things, purely the registration portal getting in the way wanting the compliant device. Does anyone else have similar requirements and have a way to do this without a manual exclusion group? Thanks!
Case 2512040040001886 - Cannot Access Account
Since the 4th of December we have been patiently waiting on MS Tech support to assist on resolving our Case with no success endless calls and endless promises with no luck. How do you proceed in using Microsoft for a Business if they don't deliver on the support. My business is taking the brunt of it. I suppose another call holding for hours and another Support person promise a solution. No other methods to log complaints as you cannot log into your Account Portal.Microsoft Authenticator Passkeys for Entra ID on unmanaged devices
Hello, has anyone successfully registered passkeys on an unmanaged phone in an organisation with device compliance policies? Use case is to provide a phishing-resistant MFA option via Authenticator app for logging into apps on their desktop. Users already have authenticator app on their phone and do number matching MFA. https://learn.microsoft.com/en-us/entra/identity/authentication/how-to-register-passkey-authenticator?tabs=iOS When I select "Create a passkey" - I need to log into my account. However I'm blocked from successful authentication because I have conditional access policies to require compliant devices. As my mobile phone is not enrolled into Intune, I never get to the step where the passkey is created and registered. Based on the constraints - it seems like passkeys cannot be used for unmanaged/BYOD devices for organisations that have device compliance policies. It can only be used for users who have enrolled their mobile phone. Looking to see if anyone has tips or different experience using passkeys on unmanaged mobile phones to log into Entra?Can't Login to Authenticator App
I am unable to login to my Microsoft 365 Business account, because I'm unable to login to my Authenticator App. I am also the only administrator on my business account, so no one in my organization can help me. Microsoft online support and phone support just keep sending me in circles. The only way I see to create a support ticket is to login, but my issue is that I can't login. Help, please!
Locked out because of bugged 2FA
Hello, I have one irritating problem. I did a reset of my microsoft authenticator app since it stopped working, i did not save the Authenticators security code, i got 2FA activated on my account. Now i have been trying to log in on my microsoft account for one month without succes. The 3 options i have for 2FA is Code to external my gmail - This works 2 times a day, then locked for 24h Code by text to my cellphone - This does not work when trying to log in, i get the error "Try another verification method, this method does not work at the moment". I know it works, its just in the combination with 2FA it wont work. Microsoft Authenticator - I cannot log into this one since the textmessage does not work on 2FA-login. I have been in a loop for the last month, i cant log into my ordinary e-mail, xbox and so on. Im still logged in on my computer and cellphone at the moment but im afraid it will time out very soon. Microsoft support says that they cannot do anything about it, it is only a server doing all the security. I cant remove 2FA on the account im still logged into, i need 2FA for that. Help!
