surface pro X shutdown randomly (after have disabled hibernation via powercfg -h off)

Occasional Visitor

Hi

I bought the surface pro X on May/2021. The issue has been recorded in the link below. Initially, it hibernates after turning on for a few seconds. After I disable the hibernation mode, it occasionally shut down, like twice today.

 

https://answers.microsoft.com/en-us/surface/forum/surfacepro-surfver_surfprox-surftop_battery/surfac...

 

The issue seems get worse now, I have to return this device if the issue persists.

 

I have another HP desktop with Windows 10, which I never see it shut down by itself.

Regards
Galvin

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