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Mike Holden's avatar
Mike Holden
Copper Contributor
Apr 06, 2017

Whiteboards unable to be opened unless you use the Windows Onenote App

Hi all,

 

Is anyone else seeing this issue? When a whiteboard is created on the Surface Hub and saved to Onedrive/Emailed out you can't open the  .one file unless you use the windows OneNote client.

 

I.e.

I save the whiteboard to Onedrive, then I go to open it via OneNote online - it fails to open.

I email the whiteboard to an Apple Mac user who has 0365 with the latest version of Office installs - it fails to open.

 

I have users expecting to be able to use whiteboards created on the hub and easily open them, but they're having to use the PNG file as a simple copy.


Any ideas?

3 Replies

  • Anonymous's avatar
    Anonymous
    Dec 14, 2017

    Hi Mike,

     

    we have still this issue!

    It seems there is no solution yet for this.

     

    Regards,

    Benjamin

    • Jeffrey Allen's avatar
      Jeffrey Allen
      Silver Contributor
      Dec 14, 2017

      I just tried it on a Mac and it didn't work either.  Hopefully, Microsoft will work on this and add the ability to open .one files on OneNote for Mac 2016.

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