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JonathanSeibel's avatar
JonathanSeibel
Copper Contributor
Aug 19, 2024

Organisation dependent on specific user

Hi,

 

following case:

 

I created an OKR Organisation. So I'm the "creater" and one of two "owner"s.

Unfortunately I had only a test license. This lead to deactivation of my Viva Goals access. In the meantime the whole OKR Organisation was not reachable, viewable, usable for anyone else.

 

Of course I now got a "normal" Viva Goals license. But we fear that in case of something happening to my account (many possible scenarios) may lead to the whole OKR-Organisation being non functional.

 

How can we prevent this? How can we make the OKR Organisation user-independent?

 

Thanks, Regards,

Jonathan

    • JonathanSeibel's avatar
      JonathanSeibel
      Copper Contributor
      Hi aarushiarora,
      thanks for your answer. I checked that and it seems like we have more than one Owner in the organisation. But what I got as error message said that "the organisation was deactivated because the test license of the owner ran out", even though we hat at least 2 owners.
      I am the only one mentioned as "creator". Thats why I thought, that that might be the reason for deactivation.

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