Forum Discussion
JonathanSeibel
Aug 19, 2024Copper Contributor
Organisation dependent on specific user
Hi, following case: I created an OKR Organisation. So I'm the "creater" and one of two "owner"s. Unfortunately I had only a test license. This lead to deactivation of my Viva Goals access. I...
aarushiarora
Microsoft
Aug 22, 2024Hi JonathanSeibel, the status of any licensed user will not impact the organisation. Viva Goals admins are able to manage the organisation from the admin portal. You can read more here: Viva Goals admin portal | Microsoft Learn
- JonathanSeibelSep 09, 2024Copper ContributorHi aarushiarora,
thanks for your answer. I checked that and it seems like we have more than one Owner in the organisation. But what I got as error message said that "the organisation was deactivated because the test license of the owner ran out", even though we hat at least 2 owners.
I am the only one mentioned as "creator". Thats why I thought, that that might be the reason for deactivation.- JonathanSeibelSep 09, 2024Copper Contributor
- aarushiaroraSep 19, 2024
Microsoft
Thank you for the additional context, can you please report this issue to Microsoft Support team via your admin, so that they can quickly investigate and help with the resolution?