Contact Bar not showing in Skype for Business

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New Contributor
Hi,
We have purchased Office Business Premium recently because we need Skype for business for video conferences.
We have install it on several devices(android,Windows),but on every device there is no contact list bar.
So we cannot add contacts,also others Skype contacts cannot add our skype  account as their contact.
 
We realised that microsoft is transfering skype to teams,but we need Skype for business on our videoconference device,it doesn't work with teams.
 
Can you please advise what to do to make Skype for Business working.
 
Regards,
 
Panoramika Hotel
1 Reply

Hi @hotelpanoramika 

 

Can you please log-in to the Skype for Business with one user account on a Windows Machine and share the following details?

 

1. Login to the SFB with the user account

2. On the system tray for the user use the Ctrl + Right Click on the Skype Icon and get the Configuration Information.

3. In the Configuration Information File Search for Contact List Provider and provide with the information?

 

With Regards,

Satish U