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Salesforce Integration with Skype For Business
A while back you may have heard that there is a way to integrate Skype for Business with Salesforce. We just posted an article to the Skype for Business Community Blog detailing how to do this. Check it out here. Salesforce currently has this feature available as a publicBeta. Over time we hope to see continued enhancements to this integration. Let us know what you think!Andrew HitchcockAug 28, 2024Microsoft
SONUS - CAS-R2 CD Bit error
I'm trying to setup a SONUS 1K in Brazil with Vivo as a provider It's an E1 R2 CAS connection, but I can't get in or outgoing calls to work This is my current R2 CAS profile When I restart SONUS, I get this CAS-R2 CD Bit error Does anyone have experience with SONUS and an E1 R2 CAS connection to Vivo?Skype Web Components Server Error
Good day all, Been having a strange issue regarding TLS andWeb Components Server Errors since deploying a new single server. There is currently 2 single servers on the topology and moving a user from one FE server to the other seems to not always work, especially if they are coming via the EDGE server. On most login requests we receive the below errors in the even logs: { An unhandled exception was encountered. Service: WebTicketService, exception details: System.ComponentModel.Win32Exception (0x80004005): The client and server cannot communicate, because they do not possess a common algorithm at System.Net.SSPIWrapper.AcquireCredentialsHandle(SSPIInterface SecModule, String package, CredentialUse intent, SecureCredential scc) at System.Net.Security.SecureChannel.AcquireCredentialsHandle(CredentialUse credUsage, SecureCredential& secureCredential) at System.Net.Security.SecureChannel.AcquireClientCredentials(Byte[]& thumbPrint) at System.Net.Security.SecureChannel.GenerateToken(Byte[] input, Int32 offset, Int32 count, Byte[]& output) at System.Net.Security.SecureChannel.NextMessage(Byte[] incoming, Int32 offset, Int32 count) at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult) at System.Net.Security.SslStream.AuthenticateAsClient(String targetHost) at Microsoft.Rtc.Internal.WebServicesAuthFramework.RemoteCertificateResolver.ResolveCertificate(HostAddress hostAddress, Int32 port, ICollection`1 allowedNameList) at Microsoft.Rtc.Internal.WebServicesAuthFramework.WebTicketRemoteSecurityTokenStore.ResolveAndCache(String key, HostAddress hostName, Int32 port, ICollection`1 allowedNameList) at Microsoft.Rtc.Internal.WebServicesAuthFramework.WebTicketRemoteSecurityTokenStore.GetSigningTokenByIssuer(HostAddress hostAddress, Int32 port, ICollection`1 allowedNameList) at Microsoft.Rtc.Internal.WebServicesAuthFramework.WebTicketRemoteSecurityTokenStore.EnsureIssuerSecurityToken(HostAddress machineAddress, Int32 port, ICollection`1 allowedNameList) at Microsoft.Rtc.Internal.WebServicesAuthFramework.WebTicketKeyStore.EnsureIssuerSecurityToken(Uri issuerUri) at Microsoft.Rtc.Internal.WebTicketService.WebTicketService.BeginIssueToken(Message rstMessage, AsyncCallback callback, Object state) at AsyncInvokeBeginBeginIssueToken(Object , Object[] , AsyncCallback , Object ) at System.ServiceModel.Dispatcher.AsyncMethodInvoker.InvokeBegin(Object instance, Object[] inputs, AsyncCallback callback, Object state) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet). Cause: Application error. Please look through the exception details for more information. Resolution: Restart the server. If the problem persists contact product support.} Restart obviously didnt resolve this issue. Checking the system logs, I see the following schannel errors: A fatal error occurred while creating a TLS client credential. The internal error state is 10013. When I checked the TLS settings on the FE (which is where I get all these errors above) withinetcpl.cpl I see that only TLS 1.2 is ticket. Looking at the EDGE server, there is no apparent error that is causing this. We just added the new servers to the SRV and A Record DNS entries, so this shouldnt be an issue. The EDGE has the below schannel errors: An TLS 1.2 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The TLS connection request has failed. Not sure if this could cause any issues though as the working environment has the same errors as the above.
Microsoft Phone System + Calling Plans + Analogue Device
Hi Everyone, We use Microsoft Teams and Microsoft Phone System with Calling Plans. This is our single phone system for everything, we do not have any other PSTN, SIP Trunks, nothing. Is it at all possible to somehow connect an analogue phone line to this environment? We own an AudioCodecs VE SBC and have an MP-112 ATA, Our AudioCodecs SBC is connected to Teams with Direct Route, but since we use Calling Plans..we don't really know where to go from here or if it's even possible. In an ideal world, we would provision a user in our AD, give it a phone number from Microsoft Calling Plans, and then have that phone number be the number of an analogue device (FAX). Any inbound and outbound faxes would go through the Calling Plans from Microsoft. I just want to know if that's even possible? I have attached the picture I modified from some AudioCodecs documentation. Since we use Calling Plans, everything is in the Microsoft Bubble on the right. Thank you so much for your time.
Speed up meeting joins - Application Initialization Module for IIS 7.5
lacking a test environment, I'm curious if anybody has used the Application Initialization Module for IIS on SFB to preload all the apps? Our first joins of the day take quite some time, and this might help. https://www.iis.net/downloads/microsoft/application-initialization I was also told at Ignite that I could increase the settings on the IIS pool so it doesn't garbage collect it so fast. Has anyone else run into longer join times on initial meetings? If so, how did you solve it?
Join Skype for Business Meeting delay
Hi everyone, I wonder if someone could help me. We‘re using Skype for business OnPrem 2019 and some of our customers complaining about joining meetings. Sometimes it takes several minutes to let you join a meeting. Have you ever experienced something like this delays? We can’t really see anything on the Skype for business server. Could it be related to the hardware itself for example drivers? Thanks in advance.
Teams Room "Cannot Fetch Calendar"
Good day, I have just finished setting up our Lenovo ThinkSmart Hub500. Creating the room and users account as per MS instructions is all done and Teams Room is logged in. I can start a new meeting and project but no meetings are showing up. At the top it says "Cannot Fetch Calendar". What are we doing wrong? Thanks.
Connecting two standard editions of Skype fo Business 2015
Hello all, I am currently working for company which has just opened up a new branch. During the deployment of the new branches domain it was decided to make it completely separate from our parent domain. Both domain's currently have a standard deployment of Skype for Business 2015. Users are able to communicate within their respective domains but I am trying to have them able to talk across domains. I currently do not know where to start. From what I've seen it might need to deploy a new Edge server but I'm not exactly sure and am looking for some guidance. Any help would be appreciated.Response Groups and Not Ringing a Person in the Group
We have have response groups set up for almost two years. Recently, I have started having reports that some people in the group do not get calls to the response group. I confirmed that the response group is set up as parallel routing method. I cannot get the call to go to their phone. I signed on a test phone in my office and the call never rings their phone. However, the other three people in that office their phones ring. I have tried removing and adding them back to the group. I have tried changing from informal to formal participation policy and it does not work. Currently, I have a group of four people in the group but one person calls to the response group does not work. Has anyone else had this issue or have any suggestions on what to check? We are hybrid set up. This is the second or third response group where I have had this issue. One other group, I ended up changing them to formal, had the people log into the response group, and they have been working fine ever since (about two months). This group is not working and I am not sure why. Any assistance would be appreciated. John
