Forum Discussion
Unable to view or download pdfs
Hello, I have a number of pdfs in a SharePoint library that will neither open in browser or download - the message 'we can't open this file, something went wrong' appears. In the Windows Explorer dow...
Hi,Robin If you are experiencing issues with opening or downloading PDF files from a SharePoint library, follow these steps it will help u
Clear browser cache
Check pdf file permissions
Test with a different browser
Verify file associations
Check SharePoint version and compatibility
Check file integrity
Contact SharePoint support team
Clear browser cache
Check pdf file permissions
Test with a different browser
Verify file associations
Check SharePoint version and compatibility
Check file integrity
Contact SharePoint support team