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Manuelson's avatar
Manuelson
Copper Contributor
Jul 27, 2023

SharePoint Search does not work

Hi all, our SharePoint Online Search does not work anymore since minimum 1 hour. If we type a word into the search, it shows only a few results. For example, site collections, site pages and documen...
Modern SharePoint online Search
SharePoint Online
Manuelson's avatar
Manuelson
Copper Contributor
Jul 27, 2023
FYI
For those who have the same problem. Microsoft is aware of it and there are some customers who have the same problem with the SharePoint Search.

Microsoft is now trying to investigate the issue and fix it in a timely manner.

Resources

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If we type a word into the search, it shows only a few results. For example, site collections, site pages and documen...","body@stringLength":"334","rawBody":"

Hi all,

our SharePoint Online Search does not work anymore since minimum 1 hour. If we type a word into the search, it shows only a few results. For example, site collections, site pages and documents are completely missing. Does anyone have similar problems? 

 

Many greetings,

Manuelson

","kudosSumWeight":0,"postTime":"2023-07-27T00:03:31.822-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Modern SharePoint online Search","text":"Modern SharePoint online Search","time":"2019-03-12T04:27:02.267-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:SharePoint Online","text":"SharePoint Online","time":"2016-07-15T00:21:09.714-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:3885238_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":4016},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Hi all,

our SharePoint Online Search does not work anymore since minimum 1 hour. If we type a word into the search, it shows only a few results. For example, site collections, site pages and documents are completely missing. Does anyone have similar problems? 

 

Many greetings,

Manuelson

"},"Conversation:conversation:3885238":{"__typename":"Conversation","id":"conversation:3885238","solved":false,"topic":{"__ref":"ForumTopicMessage:message:3885238"},"lastPostingActivityTime":"2023-07-31T01:00:36.768-07:00","lastPostTime":"2023-07-31T01:00:36.768-07:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:3885238":{"__typename":"ModerationData","id":"moderation_data:3885238","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:3885238_1":{"__typename":"Revision","id":"revision:3885238_1","lastEditTime":"2023-07-27T00:03:31.822-07:00"},"ForumReplyMessage:message:3885516":{"__typename":"ForumReplyMessage","id":"message:3885516","conversation":{"__ref":"Conversation:conversation:3885238"},"author":{"__ref":"User:user:1955754"},"revisionNum":1,"uid":3885516,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:SharePoint_General"},"subject":"Re: SharePoint Search does not work","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:3885516"},"parent":{"__ref":"ForumTopicMessage:message:3885238"},"body":"FYI
For those who have the same problem. Microsoft is aware of it and there are some customers who have the same problem with the SharePoint Search.

Microsoft is now trying to investigate the issue and fix it in a timely manner.","body@stringLength":"244","rawBody":"FYI
For those who have the same problem. Microsoft is aware of it and there are some customers who have the same problem with the SharePoint Search.

Microsoft is now trying to investigate the issue and fix it in a timely 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