May 02 2022 07:34 AM
Hello, I have some folders shared with users external to my organization.
The external user cannot delete individual files but when they are 2 or more files.
The error message when trying to delete a file is the following: "Token request previously failed".
any idea of solution
Thank you
Jul 23 2022 01:07 PM
@Kaztel Do visit the admin portal and try adding the user as a Guest user to the tenant.
The external user should receive an invitation email that needs to be approved.
Do inform the external user to use an In-private browser to reproduce the issue by deleting the files.