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Sharepoint newsfeed is emty for external guest users

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Occasional Contributor

Hi, 

 

This is in SharePoint Online. 

 

I have a newsfeed on the frontpage that fetches news from multiple feeds/sites. The newsfeed works fine for all internal users. 

 

External/guest users on the other hand will only see this on the frontpage newsfeed:

sharepoint_news.PNG

All guest users have read access to both the frontpage and to all the newsfeeds/sites. If i manually navigate to the news I can read/see all the news.  So it's only the feed on the frontpage that dont work.

 

Feed setup:

- "All sites in this hub"

- No filters

- Enable audience targeting = off 

 

4 Replies
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Hi@kjako ,

 

Are the guest users members of the Office 365 group or do they have access just to the SharePoint Site.

 

If you add a news webpart to one of the underlying sites that is connected to the hub site do the users see the news articles there? 


Andy

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@Andrew Hodges  I experience the same problem. In my case it is 3 CommunicationSites, where one is Hub and the other 2 assosiated with the hub. Guest is invited with Read only access to all three Comm sites. Hub site got a News webpart that shows content from the other two Comm sites.

 

Guest can navigate two the other two Comm sites and sees all content on those. Only Hub News webpart that doesn't show any content for Guests.

 

My admin account can see the allocated content from the other two sites, in the Hub site News webpart feed.

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@iwarzon @Andrew Hodges 

 

Hi,

 

I have also the same problem, I've looked a bit using Fiddler and discovered some interesting things.

To retrieve the news using the News web part, the site is using this url : /api/v1/news/sites/filtered?start=0&count=13

 

For an internal user, the response text will contain news articles / links created, no issues.

For an external user (guest), the response text will contain an error : 

 

{"HttpStatus":"InternalServerError","ErrorMessage":"Task #0 Faulted, HomeAPI ErrorCode: NoSearchTaskSucceeded_ForbiddenError, Message: Not a single search task succeeded.\r\n","ErrorCode":500000,"ErrorLabel":"NoSearchTaskSucceeded_ForbiddenError"}

 

Is it possible to help or do something so the news would be displayed for guest users as well ?

 

Thank you in advance

 

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Hi @KevinAerts8709 ,

 

I suspect what is happening here is that guest users are treated differently when it comes to cross site permissions or there is a specific bug with the webpart/"Feature". 

 

Best way forward here is to log a ticket with Microsoft in the Office 365 admin portal and they will be able to tell you whether this is a "Feature" (polite term for "We didn't build that") or a bug and something they should fix.