Forum Discussion
Sharepoint logo not changing
Hey everyone, Like many other users, I can't seem to change the logo on my SPO site. I created this site via Team -> go to Sharepoint site. I've tried the many solutions: change the loo...
Did you solve? I am stuck with same today and solutions below do nothing. I have cleared the cache and tried multiple browsers and just waited. MS error says "We experienced a problem updating the icon. Please try again in a few minutes." I have this happen periodically.
- This is happening in our tenant as well. This was similar bug we had 1-2 years ago that took a month or two to fix. I tried every day for past week with different browsers and still same issue, notice in Site Assets the site logo is getting overwritten constantly. Welcome back the bug 😞
- This is happening again in our tenant as well. It occurred about 1-2 years ago and took a few months to get fixed. I tried every day for a week now and in 3 different browsers. Notice in the Site Assets library, the site icon files are getting updated every hour/ several times a day. I'll have to put in another ticket with MS.
- In the end I was able to fix. I had to rename my site icons with MS's standard for the png in the site asset folder and then overwrite it manually. I didn't work for all sites, but then I found that if deleted both jpg and png icon files MS would automatically regenerate these files with lettered blank icon files. They I could overwrite just the png (name with two underscores on each side so it matches and asked to overwrite)....ugh...but fixed.
