Forum Discussion
James8u
Sep 06, 2023Copper Contributor
Sharepoint List - Certain records are hidden unless cache is cleared/ cookies deleted... why?
Hello, Not sure if anyone else has experienced this issue. I have a sharepoint list which is used by many users across the business. There's been a growing number of cases of certain records disa...
markusschiefer
Brass Contributor
Weirdly I now found that the same issue can be observed in a PowerApp that uses the same List: New rows are only found by searching for the Title, potentially other fields, but they are not shown when retrieving all rows, just like in the Sharepoint frontend.
That only makes it even more confusing since deleting cookies will fix the issue for a single page load on the web frontend which at first glance seemed to be pure frontend issue.
That only makes it even more confusing since deleting cookies will fix the issue for a single page load on the web frontend which at first glance seemed to be pure frontend issue.
James8u
Sep 26, 2023Copper Contributor
Yes! We have a PowerApp that displays data stored in the list and have the same disappearing issue there. Really odd! But glad it's not just us experiencing this issue.
- markusschieferSep 27, 2023Brass Contributor
I found that with the same account the missing rows are visible on a completely different computer without issues.
On the problematic one, nothing I tried so far helped:
Logging out of the account, deleting cache and cookies, then restarting the browser will only result in a single time display of the data. -- After a page reload it's gone again.
The same issue can be observed in an incognito window.- ITpadawanSep 27, 2023Copper ContributorI'm seeing issues across SharePoint as changes are made to pages, but the new changes become old changes in a day or so. I'm curious how long it's taking for new list entries to become old list entries, or, to put it another way, how long before the changes you've made to the list show consistently for everyone.
Am still thinking there's something not quite right with the code getting the information from the server or something wrong with the servers sharing information across the cloud. It makes sense that you may not see the latest changes if your browser is loading a cached version or is using a cookie to load an older version, but if you've cleared those, then the out-of-date information can only be coming from the SP cloud servers, right? Am I missing something?