SharePoint drag and drop file to the document library is not working

%3CLINGO-SUB%20id%3D%22lingo-sub-1529448%22%20slang%3D%22en-US%22%3ESharePoint%20drag%20and%20drop%20file%20to%20the%20document%20library%20is%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1529448%22%20slang%3D%22en-US%22%3E%3CP%3Ewe%2Fusers%20are%20unable%20to%20upload%20files%20from%20my%20local%20machine%20to%20the%20SharePoint%20document%20library%20using%20drag%20and%20drop%20method.%3C%2FP%3E%3CP%3EGetting%20an%20error%20as%20%22%26nbsp%3BSorry%2C%20for%20some%20reason%20this%20document%20couldn't%20upload.%20Try%20again%20later%20or%20contact%20your%20administrator%22%26nbsp%3B%3C%2FP%3E%3CP%3EPlease%20help%20me%20on%20this.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1529448%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3Esharepoint%202013%20document%20library%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1529506%22%20slang%3D%22en-US%22%3ERe%3A%20SharePoint%20drag%20and%20drop%20file%20to%20the%20document%20library%20is%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1529506%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F732054%22%20target%3D%22_blank%22%3E%40shivausk%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESome%20additional%20information%20here%20would%20be%20appreciated%2C%20namely%3A%20-%3C%2FP%3E%3CUL%3E%3CLI%3EWhat%20file%20type%20are%20you%20trying%20to%20upload%3F%3C%2FLI%3E%3CLI%3EWhat%20browser%20are%20you%20using%3F%3C%2FLI%3E%3CLI%3EWhat%20version%20of%20SharePoint%3F%3C%2FLI%3E%3C%2FUL%3E%3CP%3EThanks%3CBR%20%2F%3ESteven%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1532516%22%20slang%3D%22en-US%22%3ERe%3A%20SharePoint%20drag%20and%20drop%20file%20to%20the%20document%20library%20is%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1532516%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F11625%22%20target%3D%22_blank%22%3E%40Steven%20Andrews%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHi%20Steven%2C%20Thanks%20for%20the%20reply%2C%26nbsp%3B%3C%2FP%3E%3CP%3EPFB%20answers%2C%3C%2FP%3E%3CUL%3E%3CLI%3EWhat%20file%20type%20are%20you%20trying%20to%20upload%3F%20-%20Any%20file%3C%2FLI%3E%3CLI%3EWhat%20browser%20are%20you%20using%3F%20-%20All%20browsers%20(%20IE%2010%2C11%20%26amp%3B%20Chrome%20%26amp%3B%20FireFox)%26nbsp%3B%3C%2FLI%3E%3CLI%3EWhat%20version%20of%20SharePoint%3F%20-%20SharePoint%202013%3C%2FLI%3E%3CLI%3ENote%20%3A%26nbsp%3B%20Within%20server%20able%20to%20drag%20drop%20the%20file%20but%20over%20internet%20issue%20facing.%3C%2FLI%3E%3C%2FUL%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

we/users are unable to upload files from my local machine to the SharePoint document library using drag and drop method.

Getting an error as " Sorry, for some reason this document couldn't upload. Try again later or contact your administrator" 

Please help me on this.

2 Replies

@shivausk 

Some additional information here would be appreciated, namely: -

  • What file type are you trying to upload?
  • What browser are you using?
  • What version of SharePoint?

Thanks
Steven

@Steven Andrews 

Hi Steven, Thanks for the reply, 

PFB answers,

  • What file type are you trying to upload? - Any file
  • What browser are you using? - All browsers ( IE 10,11 & Chrome & FireFox) 
  • What version of SharePoint? - SharePoint 2013
  • Note :  Within server able to drag drop the file but over internet issue facing.