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Laurie Willis's avatar
Laurie Willis
Iron Contributor
Feb 10, 2017

Requesting Access issue

Hi

 

This is a really strange one. I have a user who is the site owner for their site. They have set themseleves to receive requests for access to the site in Site Permissions, Access Request Settings (and I have double checked they have done this correctly). But when you try and access the site without permissions you don't get the option of sending a request, just told you don't have permissions (see attached). Is there any other setting which would mean users could not request access to a site?

 

Thanks, Laurie

Permissions
SharePoint Online

4 Replies

  • Scott Strausbaugh's avatar
    Scott Strausbaugh
    Iron Contributor
    Feb 10, 2017

    I have a similar issue with a few SharePoint 2013 on prem site onwers not being able to access the pending requets, so this might be similar. Check out this article I wrote on how to check if they have access to the page itself.

     

    http://sharepointbystrausy.blogspot.com/2014/09/sharepoint-2013-site-owner-cannot.html

    • Dean_Gross's avatar
      Dean_Gross
      Silver Contributor
      Feb 10, 2017
      That is good article. FYI, this problem can also occur when sites are migrated to SPOnline.
      • Laurie Willis's avatar
        Laurie Willis
        Iron Contributor
        Feb 10, 2017

        Hi

         

        Thanks for your repsonses all, I will investigate.

         

        Laurie

  • Dean_Gross's avatar
    Dean_Gross
    Silver Contributor
    Feb 10, 2017
    go to the site/_layouts/permsetup.aspx page and confirm that you have a default members group. If this is not set, you can have strange problems like this.

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