Oct 19 2022 08:48 AM
Hi all - I have a user why has a few SharePoint items (folders) synched to Win 10 File Explorer. She's not sure how they got there and they aren't relevant to her. We went to OneDrive settings and stopped synching that item, but it still shows up in File Explorer (after more than 12 hours). There doesn't seem to be a "remove shortcut' option in the right-click menu of the item.
How can we remove the reference from File Explorer?
Thanks!!
Brian
Oct 19 2022 11:41 AM
SolutionHello @BrianRMI
that is correct, these are 2 steps, one for stopping the sync and second to delete the files in file explorer. It's very important, to stop the sync first!
Here are the steps you do:
Best, Dave
Oct 20 2022 06:17 AM
@David Mehr Thanks for the comments and URL, David! That looks pretty straightforward. The user seems to out out of the office, so I'll verify this with her later. The article references, "How to remove the synced contents from the OneDrive app", but in our case the contents are showing under SharePoint not OneDrive. Given they backend is basically the same for both tools, I'm assuming the process works the same for both too.
Much appreciate!!
Brian
Oct 19 2022 11:41 AM
SolutionHello @BrianRMI
that is correct, these are 2 steps, one for stopping the sync and second to delete the files in file explorer. It's very important, to stop the sync first!
Here are the steps you do:
Best, Dave