Forum Discussion
Sagar Patel
May 17, 2018Copper Contributor
PDF preview issue in SharePoint
While user try to access PDF file message popup "Hmm...looks like this file doesn't have a preview we can show you". Office 365 Group -> Files->Browser Library -> Document Is there a way to ...
Deleted
May 18, 2018It could be a protected PDF file then it can not generate a preview.
Sagar Patel
May 18, 2018Copper Contributor
Hello Paul,
I verified it is not protected pdf file. it open usually without any error. but in rare case it throw error for " PDF preview ".
Thank you
- JacoboOrtizJun 26, 2019Copper Contributor
I had the very same issue, the original document was a PowerPoint.
After some attempts I got it to work by creating the PDF directly from PowerPoint through the option "Export".
Hope that works.
- Sagar PatelJun 26, 2019Copper Contributor
Error prompt through Browser, not from Office 365 application. but seems its working now. I think it was Browser error! through update it work fine!
- andrev5Apr 27, 2022Brass Contributor
Sagar Patel, what updated did you do to fix this?
Which webpart did you test - File viewer or Highlighted content - or both?