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DustinBryant's avatar
DustinBryant
Copper Contributor
May 02, 2021

Page Title Area/Banner blurry/pixelated/distorted

When you first land on a page the banner image is blurry/pixelated/distorted. If you refresh the page in your browser the image is clear again. This is the same across all browsers and even appears to happen when you create a new page:


This occurs with all image types including the ones from Stock images.

 

First landing on page (using image from Stock images):

After doing a refresh on the page:

Does anyone know how to solve this issue or ran into it before?

4 Replies

  • DavePoint's avatar
    DavePoint
    Copper Contributor

    DustinBryant — I've been noticing that too in the last week. Even after I force the high-res image to load by refreshing, the blurry one will appear again the next time I open the page. This looks bad and I'd love to get a solution.

    • iw-prb's avatar
      iw-prb
      Copper Contributor

      Same issue here. Is this behavior dependent on image size? (I haven't tested but am wondering if anyone knows.)

      • jhalas's avatar
        jhalas
        Copper Contributor

        I have the same issue and have reported it here: https://answers.microsoft.com/en-us/msoffice/forum/all/sharepoint-online-stock-photos-low-resolution/d047ffda-9712-4fd8-8032-5da52fdf6043. As you can see, there seems to be a particular piece of HTML in the page that changes after reloading the site. On first load, the photo library always serves a thumbnail. I hope we can get a fix as it’s quite annoying and makes the high res stock photos worthless.

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