Oct 12 2022 09:43 AM
Could someone please explain this? This is the first time I've ever encountered this. Some documents are showing a modified date that is earlier than the created date. How does that happen?
Oct 13 2022 12:49 AM
@AngelaH Is there any power automate flow running on list modifying any values or JSON formatting applied on list columns?
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Oct 13 2022 05:07 AM
For this document library, I am auto-creating the folder structure using Power automate, but that's it. Those folders are created before any user can upload documents. I'm not doing anything else. I've been doing this for about 9 months now, and the document library has been in use for 9 months without issues.
Oct 13 2022 05:24 AM
@AngelaH Strange issue! Anything else changed at site level, like regional or language settings?
However, you can raise support ticket with Microsoft directly, follow: Get M365 support - online support
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Oct 13 2022 05:33 AM
Oct 13 2022 05:52 AM
@AngelaH From where user was uploading the files? From SharePoint UI or OneDrive sync or "Open with file explorer" option?
Also, raise support ticket with Microsoft & see if they can find the root cause. Share these details with them or you can share the link to this thread as well.
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Oct 13 2022 06:31 AM
Sep 19 2023 06:21 AM
@AngelaH We are experiencing this same issue now with the modified dates and created dates. Did you have any luck with Microsoft support?
Sep 20 2023 07:02 AM
@blabelle68 Unfortunately, no. It was open with MS for a month with no resolution. Then, I lost a couple of people on my team, leaving me on my own. So, I asked MS to close the ticket. Had no time to continue with it. Sorry, I'm not more help. If I had to bet though, I am going to say that it has something to do with the syncing.