Sep 19 2017 08:34 AM
Is there a way that anyone knows of, either with a 3p plugin or native SP implementation, to set up a Q&A/Knowledge management system like Stack Overflow in Sharepoint online? A wiki doesn't seem very well suited to this, and I've heard good things about systems like Jive, but that seems to be more of a full on SP competitor with a lot of overlap. Ideally, I'd be looking for the following:
-Search when entering a question-has this already been asked?
-Mark/propose as answer support
-User tracking for top answerers
-Integration with MS Teams would be ideal
Come to think of it, the tech community site does a lot of the same things as well. The use case I'm thinking of is for our internal knowledge management. Anytime someone has a question about "how do I do X" or "do we support Y", the usual process to to email someone (which means you need to know who has the answer), or email a bunch of people (which is noisy). Then assuming they get the answer they need, that answer isn't shared with anyone.
Is there anything that people can suggest that helps to solve this problem?
Sep 04 2024 01:49 AM