SOLVED

false alert of Reminders for missed Sharing emails

Copper Contributor

Hello, I have a few questions regarding the first setting item "Reminders for missed Sharing emails" in the OneDrive Notification Settings. 

1. What counts as a "missed" Sharing email? 

a. The Sharing email never gets opened

b. The Sharing email has been opened, but the sharing link never gets clicked

c. What if the user accesses the shared file in SharePoint by its file path and deletes the unread initial Sharing email

2. How many days after sharing will the reminder be sent out?

 

I am asking because I have been receiving false reminders for files I have opened. 

2 Replies

@chellzhang 

The "Reminders for missed Sharing emails" setting in OneDrive Notification Settings is designed to help you stay updated on sharing invitations you may have missed or overlooked. Here is some clarification on your questions:

  1. What counts as a "missed" Sharing email?
    • The term "missed" typically refers to sharing invitations or emails that you have not taken action on. In this context, a "missed" Sharing email can be one of the following:
      • The Sharing email was sent to you but was never opened.
      • The Sharing email was opened, but you did not click on the sharing link or accept the invitation.
      • If you accessed the shared file in SharePoint directly by its file path and deleted the unread initial Sharing email, it may still be considered "missed" because you did not use the link provided in the email to access the shared content.
  2. How many days after sharing will the reminder be sent out?
    • The specific duration after which a reminder is sent may not be publicly disclosed by Microsoft and could be subject to change with updates. Typically, reminders are sent after a reasonable amount of time has passed to allow the recipient to take action on the sharing invitation.
    • If you are receiving false reminders for files you have opened or interacted with, it could be due to various factors, including delays in email processing, synchronization issues, or specific settings in your organization's OneDrive or SharePoint configuration.

To address the issue of false reminders, you can consider the following steps:

  • Double-check your email and OneDrive settings to ensure you are not missing any sharing invitations or reminders.
  • Ensure that your OneDrive is properly synced and up-to-date.
  • Verify that the sharing links you are using to access files are valid and not generating false reminders.

Please, keep in mind that software behavior, including notification settings, can change with updates and user feedback, so it is also a good practice to periodically review your notification settings to ensure they align with your preferences and needs. The text and steps were edited with the help of AI.Formularbeginn

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best response confirmed by chellzhang (Copper Contributor)
Solution

Okay, so I did some testing myself.

 

1. B

Only when the link in the email gets clicked, will it no longer count as missed. Therefore, the only way to stop receiving the reminders is to access the shared file through the link. 

 

2. 7 days

1 best response

Accepted Solutions
best response confirmed by chellzhang (Copper Contributor)
Solution

Okay, so I did some testing myself.

 

1. B

Only when the link in the email gets clicked, will it no longer count as missed. Therefore, the only way to stop receiving the reminders is to access the shared file through the link. 

 

2. 7 days

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