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Donia Strand's avatar
Donia Strand
Iron Contributor
Feb 28, 2019

Edge + PDFs Issue - get Hmm...looks like this file doesn't have a preview we can show you

We have many users reporting this issue in Edge - where they open PDF documents from SharePoint Online sites (and some reports of Word doing this too) the file opens, and as they are scrolling throug...
SharePoint Online
jcgonzalezmartin's avatar
jcgonzalezmartin
MVP
Feb 28, 2019
I have seen this quite some times and I don't have an explanation of the root cause of this problem. Something in the file viewer in Office 365 is not working well with Edge
  • Donia Strand's avatar
    Donia Strand
    Iron Contributor
    Feb 28, 2019

    Thanks, Juan Carlos - very helpful on the file viewer and Edge.

    Anyone else have some insight into the cause\fix?

    • lfulk's avatar
      lfulk
      Copper Contributor
      Mar 20, 2019

      Donia Strand I am having this same issue with users that use Chrome. Any Ideas on how to resolve this?

      • Donia Strand's avatar
        Donia Strand
        Iron Contributor
        Mar 20, 2019

        lfulk - I'm going to open a MS Support ticket. I'll report the results back!

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