Document in "Read-only" mode all the time

%3CLINGO-SUB%20id%3D%22lingo-sub-207903%22%20slang%3D%22en-US%22%3EDocument%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-207903%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%20I%20tried%20to%20find%20a%20solution%20here%20but%20I%20was%20not%20successful.%20I%20have%20SharePoint%20library%20and%20when%20we%20want%20edit%20word%20document%20in%20desktop%20application%2C%20document%20is%20opened%20as%20a%20%22Read-only%22.%20Do%20you%20have%20any%20idea%20what%20to%20do%20with%20it%3F%20I%20just%20found%20that%20there%20is%20problem%20with%20OneDrive%20and%20synchronization.%20We%20have%20own%20Content%20type%20on%20this%20library%20but%20I%20just%20try%20to%20edit%20document%20directly%20from%20library%20and%20it%20is%20not%20possible.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-207903%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ESharePoint%20Online%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-390154%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-390154%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F42290%22%20target%3D%22_blank%22%3E%40Roger%20Schmidt%3C%2FA%3E%26nbsp%3BThanks!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%2021%20credentials%20for%20MicrosoftOffice16%20and%20another%202%20for%20MicrosoftOffice15%20(the%20latter%202%20are%20associated%20with%20specific%20logins%20I%20have%20on%20a%20customer%20tenant)%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20removed%20the%202%20Office15%20credentials%20first%20(I%20didn't%20fancy%20removing%20all%2021%20Office16%20credentials)...%20and%20it%20worked.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPerhaps%20the%20combination%20of%20the%20Office15%20and%20Office16%20credentials%20were%20the%20cause%20of%20the%20issue%3F%20(I'm%20only%20basing%20this%20on%20your%20suggestion%20solving%20the%20problem..%20I%20wouldn't%20have%20even%20thought%20to%20look%20in%20%22credential%20manager%22%20tbh)%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20again%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-390039%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-390039%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F49905%22%20target%3D%22_blank%22%3E%40Colm%20Counihan%3C%2FA%3E%26nbsp%3BDid%20you%20try%20this%20fix%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CBLOCKQUOTE%3E%3CP%3E%3CSPAN%3E%26nbsp%3BI%20could%20fix%20this%20problem%20by%20removing%20all%20credentials%20starting%20with%20%22MicrosoftOffice2016%22%20in%20Control%20Panel%5CUser%20Accounts%5CCredential%20Manager.%3C%2FSPAN%3E%3C%2FP%3E%3C%2FBLOCKQUOTE%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-390027%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-390027%22%20slang%3D%22en-US%22%3E%3CP%3EAnother%20person%20with%20this%2C%20or%20certainly%20a%20similar%20problem%20(I'm%20working%20with%20a%20document%20that%20I've%20opened%20via%20the%20Browser%2C%20not%20the%20OneDrive%20sync%20client).%20I'm%20working%20on%20a%20customer%20site%20(using%20their%20wifi%20to%20connect%20to%20their%20SP%20Online%20tenant%20from%20my%20laptop%20that%20I've%20logged%20into%20using%20my%20organisational%20account)%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EScenario%20is%20where%20I've%20worked%20on%20some%20documents%20in%20my%20OneDrive%20and%20when%20completed%20the%20first%20draft%20I've%20uploaded%20these%20Word%20documents%20to%20a%20SharePoint%20library%20on%20my%20customers%20tenant%20where%20they%20have%20reviewed.%26nbsp%3B%3C%2FP%3E%3CP%3EThey've%20provided%20feedback%20and%20I%20now%20need%20to%20update%20the%20document.%20I%20can%20only%20edit%20the%20document%20in%20Word%20Online.%26nbsp%3B%3C%2FP%3E%3CP%3EEach%20time%20I%20click%20the%20%22edit%20in%20word%22%20button%20%2C%20the%20document%20will%20open%20in%20the%20Word%20client%20but%20only%20ever%20as%20(Read%20Only).%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20can%20save%20as%20and%20overwrite%20the%20server%20copy%20but%20the%20document%20in%20Word%20still%20is%20a%20(Read-only)%20document.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMy%20collaborator%20on%20the%20Customer%20side%20has%20closed%20out%20of%20the%20document%20and%20has%20repeated%20the%20same%20steps%20as%20I%20on%20his%20machine.%20The%20document%20opens%20up%20on%20his%20machine%20%2C%20in%20Word%20%2C%20for%20editing.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI'll%20have%20to%20continue%20to%20use%20Word%20Online.%20which%20is%20not%20idea%20as%20I%20want%20to%20copy%20and%20paste%20in%20some%20screenshots%20into%20the%20document%20%2C%20and%20Word%20Online%20is%20not%20allowing%20me%20to%20do%20this!%20-%20advising%20me%20that%20i%20can%20only%20upload%20image%20files%20stored%20on%20my%20machine%20and%20not%20copy%20and%20paste%20%3A(%3C%2Fimg%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI've%20heard%20other%20people%20complaining%20about%20this%20issue%20before..%20Any%20ideas%20what%20the%20solution%20is%20or%20why%20it's%20happening%3F%20It's%20hardly%20%22by%20design%22%20is%20it%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-367048%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-367048%22%20slang%3D%22en-US%22%3E%3CP%3EThere%20used%20to%20be%20a%20bug%20that%20caused%20MS%20Word%20Desktop%20checkin%20to%20lock%20a%20file%20read-only%20if%20it%20was%20synced%20with%20OneDrive.%26nbsp%3B%20The%20workaround%20was%20to%20either%20unsync%20the%20library%20from%20OneDrive%2C%20or%20only%20use%20checkin%20from%20SharePoint%20via%20your%20browser.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EFor%20me%2C%20this%20bug%20seems%20to%20have%20been%20fixed.%26nbsp%3B%20I%20can%20use%20Word%20Desktop%20checkin%20on%20synced%20libraries%20without%20issue.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CBLOCKQUOTE%3E%3CHR%20%2F%3E%3C%2FBLOCKQUOTE%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-366627%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-366627%22%20slang%3D%22en-US%22%3E%3CBLOCKQUOTE%3E%3CHR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F5245%22%20target%3D%22_blank%22%3E%40Miroslav%20Nov%C3%A1k%3C%2FA%3E%26nbsp%3Bwrote%3A%3CBR%20%2F%3E%3CP%3EHi%2C%20I%20tried%20to%20find%20a%20solution%20here%20but%20I%20was%20not%20successful.%20I%20have%20SharePoint%20library%20and%20when%20we%20want%20edit%20word%20document%20in%20desktop%20application%2C%20document%20is%20opened%20as%20a%20%22Read-only%22.%20Do%20you%20have%20any%20idea%20what%20to%20do%20with%20it%3F%20I%20just%20found%20that%20there%20is%20problem%20with%20OneDrive%20and%20synchronization.%20We%20have%20own%20Content%20type%20on%20this%20library%20but%20I%20just%20try%20to%20edit%20document%20directly%20from%20library%20and%20it%20is%20not%20possible.%3C%2FP%3E%3CHR%20%2F%3E%3C%2FBLOCKQUOTE%3E%3CP%3EI%20got%20the%20same%20issue%20before.%20What%20I%20had%20figured%20out%2C%20it%20happened%20after%20I%20synced%20my%20SharePoint%26nbsp%3Blibrary%20with%20the%20onedrive%26nbsp%3Bclient%20in%20my%20PC.%20To%20solve%20the%20problem%2C%20I%20un-sync%20the%20library%20by%20unticking%20it%20from%20the%20settings.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHope%20this%20also%20works%20for%20others.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-364320%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-364320%22%20slang%3D%22en-US%22%3EI%20could%20fix%20this%20problem%20by%20removing%20all%20credentials%20starting%20with%20%22MicrosoftOffice2016%22%20in%20Control%20Panel%5CUser%20Accounts%5CCredential%20Manager.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-281758%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-281758%22%20slang%3D%22en-US%22%3E%3CP%3EFYI%2C%20after%20the%20passage%20of%20time%20(and%20likely%20automatic%20updates)%2C%20this%20now%20works%20correctly%20for%20me.%26nbsp%3B%20Files%20are%20now%20read-write.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-281611%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-281611%22%20slang%3D%22en-US%22%3E%3CP%3EHello%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ehave%20you%20tried%20different%20computer%3F%20I%20know%20it's%20not%20a%20solution%20but%20form%20my%20experience%3A%3C%2FP%3E%3CP%3EComputer%20A%3C%2FP%3E%3CP%3EWindows%2010%2C%20version%201803%2C%20build%2017134.376%2C%20Office%20365%20-%2016.0.10827.20181%2064bit%20(clean%20installation)%3C%2FP%3E%3CP%3EComputer%20B%3C%2FP%3E%3CP%3EWindows%2010%2C%20version%201809%2C%20build%2017763.55%2C%20Office%20365%20-%2016.0.10827.20181%2064bit%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EOn%20both%20computers%20I%20logged%20in%20with%20the%20same%20account%20with%20nice%20result%3A%3C%2FP%3E%3CP%3EComputer%20A%20-%20can%20create%20document%2C%20edit%20it%2C%20save%20it%2C%20but%20it's%20read%20only%20when%20reopened.%3C%2FP%3E%3CP%3EComputer%20B%20-%20works%20normally%20as%20expected.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EJust%20two%20people%20out%20of%20twenty%20have%20this%20problem.%3C%2FP%3E%3CP%3EI%20tried%20everything%20from%20your%20list%20%2B%20manual%20reinstallation%20from%2032bit%20to%2064bit%20Office%20version%20%2B%20Online%20repair.%3C%2FP%3E%3CP%3ESo%20I%20does%20not%20seems%20to%20be%20a%20library%20problem%20from%20my%20point%20of%20view.%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20problem%20only%20with%20recent%20documents%20in%20the%20library%20but%20the%20newly%20created%20have%20this%20kind%20of%20issue.%20May%20be%20MS%20fixed%20that%20already%E2%80%A6..%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20also%20found%20similar%20problem%20in%202016%20forum%20with%20note%20%22Our%20engineers%20are%20working%20on%20the%20fix%22%20and%20saving%20another%20document%20copy%20as%20a%20workaround.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ENice%20%3A)%2C%20any%20idea%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-271300%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-271300%22%20slang%3D%22en-US%22%3E%3CP%3EI%20experienced%20this%20same%20problem%20(everything%20opened%20in%20read-only%20mode)%20and%20after%20I%20tried%20all%20the%20tips%20and%20tricks%20I%26nbsp%3B%20could%20find%2C%20this%20is%20the%20only%20one%20that%20worked%20for%20me%3A%20I%20stopped%20syncing%20the%20document%20library.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20re-synced%20the%20document%20library%2C%20and%20now%20the%20status%20of%20the%20files%20is%20clearly%20%22read%20only%22%3A%3CBR%20%2F%3E%3CBR%20%2F%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%2086px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F56395iBCB34A11C2091692%2Fimage-size%2Fsmall%3Fv%3D1.0%26amp%3Bpx%3D200%22%20alt%3D%22read%20only%20status.PNG%22%20title%3D%22read%20only%20status.PNG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3EI%20have%20never%20seen%20this%20%22read-only%22%20status%20before%20and%20I%20just%20cannot%20figure%20out%20why%20these%20files%20are%20locked%20while%20other%20libraries%20are%20just%20fine.%26nbsp%3B%3CBR%20%2F%3E%3CBR%20%2F%3EThe%20only%20difference%20between%20the%20files%20is%20that%20the%20locked%20files%20are%20from%20a%20communication%20site%20and%20the%20files%20that%20work%20okay%20are%20from%20team%20sites.%20Otherwise%20the%20settings%20are%20the%20same%20and%20I%20have%20full%20ownership%20to%20all%20of%20them.%3CBR%20%2F%3E%3CBR%20%2F%3EUgh.%20This%20drives%20me%20crazy.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-263217%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-263217%22%20slang%3D%22en-US%22%3E%3CP%3EAre%20you%20using%20checkout%2Fcheckin%3F%3C%2FP%3E%3CP%3EMy%20files%20become%20read-only%20if%20I%20use%20MS%20Word%20Desktop%20to%20check%20the%20file%20in%20and%20the%20library%20is%20synced%20to%20OneDrive.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-210312%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-210312%22%20slang%3D%22en-US%22%3E%3CP%3EYes%2C%20it%20is%20interesting.%20We%20do%20not%20use%20any%20policies%20at%20all.%20I%20tried%20to%20create%20new%20libraries%20on%20different%20web%20sites%20(within%20one%20site%20collection)%2C%20upload%20document%20there%20and%20try%20to%20edit%20it.%20Success%20was%20only%20in%201%20case%20from%204.%20I%20checked%20all%20settings%20of%20all%20web%20sites%20if%20there%20are%20any%20differencies%20and%20I%20did%20not%20find%20anything.%20I%20am%20helpless%20already.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-209391%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-209391%22%20slang%3D%22en-US%22%3EInteresting.%20At%20this%20point%20sounds%20like%20a%20conditional%20access%20policy%20in%20place%20preventing%20edits%20via%20client%20applications.%20Do%20you%20guys%20use%20those%20at%20all%3F%20It%E2%80%99s%20accessed%20via%20azure%20portal.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-209308%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-209308%22%20slang%3D%22en-US%22%3E%3CP%3EI%20tried%20everything%20now%3A%3C%2FP%3E%3CP%3E1.%20I%20use%20computer%20with%20sync%20this%20library%3C%2FP%3E%3CP%3E2.%20I%20set%20up%20a%20required%20fields%20as%20a%20optional%3C%2FP%3E%3CP%3E3.%20Check-in%20and%20check-out%20is%20disabled%3C%2FP%3E%3CP%3E4.%20Version%20history%20is%20set%20only%20for%20major%20versions%3C%2FP%3E%3CP%3E5.%20I%20made%20new%20%22clear%22%20(without%20content%20types)%20in%20the%20same%20tenant%20and%20upload%20document%20there%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ewithout%20success%E2%80%A6%20Document%20in%20desktop%20app%20is%20still%20read-only.%20Only%20in%20web%20browser%20is%20possible%20edit%20document.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20tried%20to%20create%20new%20library%20in%20different%20tenant%20and%20upload%20document%20there%20and%20everything%20works.%20I%20am%20able%20to%20upload%20document%20and%20then%20edit%20it%20directly%20from%20the%20library%20in%20desktop%20app.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-209236%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-209236%22%20slang%3D%22en-US%22%3EAlso%20other%20things%20that%20will%20make%20files%20read%20only%20with%20Sharepoint%20and%20OneDrive%20client%20are%20required%20fields.%20Make%20sure%20no%20fields%20have%20been%20made%20required.%20Also%20one%20of%20the%20following%20settings%20on%20the%20library%20will%20cause%20it%20to%20sync%20read%20only%20as%20well%3A%3CBR%20%2F%3E%3CBR%20%2F%3ELibraries%20with%20Checkout%2C%20Required%20columns%20or%20metadata%2C%20or%20when%20Draft%20Item%20Security%20is%20set%20to%20either%20Only%20users%20who%20can%20edit%20or%20Only%20users%20who%20can%20approve%20items%20in%20Version%20Settings%20of%20the%20library.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-209232%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-209232%22%20slang%3D%22en-US%22%3ENot%20sure%20OneDrive%20supports%20content%20types%20yet.%20However%20you%20said%20you%20can%E2%80%99t%20edit%20direct%20from%20Sharepoint%20either%20thou%3F%20Have%20you%20tried%20on%20a%20machine%20without%20OneDrive%20sync%20Setup%20on%20the%20file%20and%20it%20works%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-209226%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-209226%22%20slang%3D%22en-US%22%3E%3CP%3EAs%20you%20write%20the%20edit%20button%20is%20missing.%20I%20work%20with%20SharePoint%20for%20a%20long%20time%20and%20I%20know%20standard%20behavior.%20Anybody%20else%20does%20not%20work%20on%20document.%20Only%20I%20try%20to%20edit%20it.%20I%20do%20not%20know%20if%20there%20can%20be%20issue%20with%20OneDrive%20or%20Content%20types%E2%80%A6%20but%20I%20have%20never%20had%20this%20kind%20of%20trouble%20with%20SharePoint%20library%20with%20co-authoring%20or%20even%20simply%20editing%20documents.%20It%20is%20really%20annoying%20and%20uncomfortable%20for%20end%20users%20when%20there%20is%20only%20one%20way%20to%20edit%20document%20that%20they%20have%20to%20download%20it%2C%20edit%20it%20and%20then%20upload%20back...%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-208007%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-208007%22%20slang%3D%22en-US%22%3EMost%20of%20the%20time%20documents%20open%20read%20only%20and%20you%20click%20the%20edit%20link%20in%20there%20to%20edit%20the%20document%2C%20does%20this%20not%20show%20at%20all%3F%20What%20if%20you%20try%20to%20save%20over%20the%20document%20is%20it%20locked%20by%20someone%20else%20using%20a%20client%20that%20doesn't%20support%20co-authoring%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-770743%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-770743%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20have%20been%20having%20a%20similar%20problem%20with%20SharePoint%20Online%20and%20Office%20365.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20have%20a%20document%20library%20that%20is%20configured%20to%20require%20check-out%20to%20edit%20documents.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWorkflows%20send%20out%20an%20email%20with%20a%20link%20and%20the%20user%20clicks%20on%20the%20link%20to%20open%20a%20spreadsheet%2C%20the%20%3CSPAN%3Espreadsheet%3C%2FSPAN%3Eis%20opened%20in%20the%20desktop%20application%20with%20a%20yellow%20bar%20%22READ-ONLY%20We%20open%20this%20workbook%20read-only%20from%20the%20server.%20%5BEdit%20Workbook%5D%22.%3C%2FP%3E%3CP%3EIf%20the%20user%20clicks%20on%26nbsp%3B%3CSPAN%3E%5BEdit%20Workbook%5D%3C%2FSPAN%3E%26nbsp%3B%20the%20file%20can%20be%20edited%20but%20can't%20be%20saved%20back%20to%20SharePoint%20because%20it%20is%20not%20in%20the%20check-out%20state.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIf%20we%20go%20to%20the%20library%20in%20Edge%20and%20click%20on%20the%20spreadsheet%20it%20opens%20in%20the%20desktop%20app%20and%20presents%20a%20yellow%20bar%20%22CHECK%20OUT%20REQUIRED%20To%20modify%20this%20server%20workbook%2C%20you%20must%20check%20it%20out%20%5BCHECK%20OUT%5D%22.%3C%2FP%3E%3CP%3EIf%20the%20user%20clicks%26nbsp%3B%3CSPAN%3E%5BCHECK%20OUT%5D%3C%2FSPAN%3Ethey%20can%20edit%20the%20spreadsheet%20and%20save%20it%20back%20to%20SharePoint.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIf%20I%20get%20a%20link%20for%20the%20spreadsheet%20by%20right%20clicking%20and%20choosing%20get%20link%20and%20then%20send%20this%20link%20to%20someone%2C%20when%20they%20click%20on%20the%20link%20the%20%3CSPAN%3Espreadsheet%3C%2FSPAN%3Eopens%20in%20the%20online%20version%20of%20SharePoint.%3C%2FP%3E%3CP%3EThe%20library%20setting%20is%20%22%3CSPAN%3EUse%20the%20server%20default%20(Open%20in%20the%20client%20application)%22%3C%2FSPAN%3Eso%20this%20behaviour%20is%20not%20the%20desired%20behaviour.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThis%20inconsistency%20is%20very%20confusing%20for%20people%20using%20SharePoint.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-829118%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-829118%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F5245%22%20target%3D%22_blank%22%3E%40Miroslav%20Nov%C3%A1k%3C%2FA%3E%26nbsp%3BOur%20issue%20was%20on%20SPO%20where%20we%20had%20given%20access%20directly%20to%20a%20library%20but%20not%20the%20site.%3C%2FP%3E%3CP%3E%3CSTRONG%3ELimited%20Access%20Lockdown%26nbsp%3B%3C%2FSTRONG%3Esite%20collection%20feature%20was%20the%20culprit%20-%20disabling%20this%20allowed%20users%20to%20open%20excel%20documents%20as%20expected.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-888276%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-888276%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F418464%22%20target%3D%22_blank%22%3E%40apkoh18%3C%2FA%3E%26nbsp%3BI%20was%20able%20to%20solve%20this%20issue%20by%20disabling%20the%20%22File%20Check%20Out%22%20feature%20on%20the%20sharepoint%20site%2Flibrary%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1402790%22%20slang%3D%22de-DE%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1402790%22%20slang%3D%22de-DE%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F199825%22%20target%3D%22_blank%22%3E%40Hilla%20R.%3C%2FA%3E%20as%20far%20as%20I%20know%2C%20the%20read%20only%20mode%20in%20the%20file%20explorer%20is%20set%2C%20when%20the%20synced%20list%20is%20set%20to%20have%20mandatory%20file%20tags.%20The%20explorer%20can't%20deal%20with%20it.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-812526%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-812526%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F5245%22%20target%3D%22_blank%22%3E%40Miroslav%20Nov%C3%A1k%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHi%2C%20I%20know%20this%20problem%20from%20a%20SharePoint%202016%20on%20Prem%20environment.%3CBR%20%2F%3ETemporarily%20(at%20our%20environment)%26nbsp%3B%20the%20problem%20can%20be%20solved%20by%20completely%20resetting%20the%20Internet%20Explorer%20settings%20(important%20when%20resetting%20-%20select%20the%20check%20box%20%22Delete%20personal%20settings%22).%3C%2FP%3E%3CP%3EUnfortunately%20I%20haven't%20found%20a%20reason%20for%20this%20yet.%20I%20can%20exclude%20OneDrive%20from%20my%20list%20because%20it%20affects%20users%20who%20have%20not%20even%20configured%20it.%20My%20previous%20assumption%20was%20that%20the%20whole%20thing%20happens%20when%20users%20jump%20back%20and%20forth%20between%20different%20WIFIs%20(it%20usually%20hits%20users%20who%20don't%20have%20a%20fixed%20workstation).%3C%2FP%3E%3CP%3EAnd%20there%20is%20something%20else.%20The%20SharePoint%20can%20be%20reached%20via%20https%20as%20well%20as%20via%20http%20(https%20is%20the%20default).%20If%20the%20problem%20occurs%20and%20the%20user%20opens%20the%20document%20with%20http%20instead%20of%20https%2C%20the%20user%20can%20edit%20the%20document%20again.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-856721%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-856721%22%20slang%3D%22en-US%22%3E%3CP%3EI%20was%20getting%20the%20same%20issue%2C%20all%20documents%20and%20spreadsheets%20were%20opening%20read%20only%20with%20no%20option%20to%20change%20to%20edit.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EStrangely%20what%20worked%20for%20me%20was%3A%20Close%20the%20OneDrive%20app%2C%20go%20to%20the%20SharePoint%20Online%20and%20open%20a%20document%20from%20there%20(but%20choose%20to%20open%20it%20in%20the%20app%20not%20the%20webpage)%2C%20it%20should%20open%20fine.%3C%2FP%3E%3CP%3EThen%20close%20that%20file%20and%20open%20OneDrive%20again%2C%20all%20documents%20now%20opening%20fine!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ehope%20this%20helps!%26nbsp%3B%3C%2FP%3E%3CP%3EArron%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-872232%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-872232%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F395008%22%20target%3D%22_blank%22%3E%40Kangee%3C%2FA%3E%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ethank%20you%20for%20your%20results%20of%20analysis.%20Do%20you%20have%20any%20tips%20how%20to%20avoid%20it%20or%20what%20to%20do%20in%20this%20case%20as%20a%20workaround%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMirek%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-885626%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-885626%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F5245%22%20target%3D%22_blank%22%3E%40Miroslav%20Nov%C3%A1k%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ENo%20I%20have%20unfortunately%20no%20tips%20the%20only%20thing%20which%20has%20brought%20us%20something%20further%20is%20this%20article%3A%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fhelp%2F3203432%2Fdescriptionofthesecurityupdateforsharepointserver2016june13-2017%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fhelp%2F3203432%2Fdescriptionofthesecurityupdateforsharepointserver2016june13-2017%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHowever%2C%20our%20property%20was%20already%20%24true%20and%20we%20simply%20set%20it%20to%20%24false.%20After%20that%20it%20went%20everywhere%20with%20the%20Office%202013%20users%20who%20had%20problems%20so%20far.%20However%2C%20a%20few%20colleagues%20simply%20installed%20Office%202016%20and%20now%20we%20have%20problems%20again%20with%20these%20office%202016%20user.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1025972%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1025972%22%20slang%3D%22en-US%22%3E%3CP%3EAll-%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20had%20this%20issue%20for%20all%20documents%20stored%20in%20SharePoint%20%2F%20Teams%2C%20opening%20in%20the%20desktop%20applications%20always%20opened%20files%20in%20read%20only.%26nbsp%3B%20On%20other%20computers%20it%20was%20fine%2C%20and%20in%20the%20browser%20apps%20it%20was%20fine%2C%20just%20the%20desktop%20applications%20%2F%20thick%20clients.%26nbsp%3B%20If%20you%20navigate%20to%20the%20Info%20menu%20from%20the%20File%20tab%2C%20the%20error%20message%20is%20something%20to%20the%20tune%20of%20%22something%20went%20wrong%2C%20file%20has%20been%20opened%20in%20read%20only%20mode%22.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20issue%20occurred%20after%20a%20laptop%20refresh%2C%20and%20after%20working%20with%20our%20IT%20department%20we%20determined%20the%20issue%20was%20due%20to%20some%20sort%20of%20corruption%20with%20my%20user%20profile.%20re-building%20my%20user%20profile%20(via%20the%20registry)%20fixed%20it.%20%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EJust%20thought%20I'd%20pass%20along%20for%20anyone%20else%20experiencing%20the%20same%20symptoms%20as%20me.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1273513%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1273513%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F299935%22%20target%3D%22_blank%22%3E%40fakhrula%3C%2FA%3E%26nbsp%3BThank%20you!%20%3CIMG%20class%3D%22lia-deferred-image%20lia-image-emoji%22%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Fhtml%2Fimages%2Femoticons%2Fhappyface_40x40.gif%22%20alt%3D%22%3Ahappyface%3A%22%20title%3D%22%3Ahappyface%3A%22%20%2F%3E%3C%2FP%3E%3CP%3EThis%20fixed%20an%20issue%20that%20has%20been%20annoying%20me%20for%20some%20time.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1380540%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1380540%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F199825%22%20target%3D%22_blank%22%3E%40Hilla%20R.%3C%2FA%3ESame%20over%20here.%20I%20kept%20having%20issues%20with%20read-only%2C%20unsynced%20from%20OneDrive%2C%20and%20now%20this%20is%20no%20longer%20an%20issue.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1589451%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1589451%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F299935%22%20target%3D%22_blank%22%3E%40fakhrula%3C%2FA%3E%26nbsp%3BThank%20you.%26nbsp%3B%20I%20have%20no%20idea%20how%20my%20Sharepoint%20locations%20had%20been%20added%20to%20my%20OneDrive%20Synchronisation.%26nbsp%3B%20I%20have%20recently%20started%20using%20O365%2C%20and%20created%20some%20sites.%26nbsp%3B%20Actually%2C%20I%20think%20I%20used%20Teams%20to%20create%20Channels.%26nbsp%3B%20Maybe%20Microsoft%20integration%20(in%20this%20regard)%20has%20gone%20too%20far.%26nbsp%3B%20%26nbsp%3BIt%20appear%20that%20the%20creation%20may%20have%20resulted%20in%20the%20addition%20of%20Sync%2C%20which%20I%20do%20not%20want%20(the%20whole%20point%20of%20Sharepoint%20for%20me%2C%20is%20that%20I%20don't%20have%20local%20copies).%26nbsp%3B%20That%20said%2C%20what%20is%20the%20logic%20that%20allows%20me%20to%20have%20a%20local%20copy%2C%20that%20I%20can't%20update%20(only%20save%20as%20yet%20another%20copy)%3F%3F%3F%3F%20Surely%20it%20should%20update%2Foverwrite%20regardless!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAnyway%2C%20as%20I%20say%2C%20I%20don't%20want%20a%20local%20copy%2C%20and%20so%20your%20suggestion%20works%20for%20me.%3C%2FP%3E%3CP%3E%3CSTRONG%3EOnedrive%20Desktop%20App%3C%2FSTRONG%3E%20(right%20click%20cloud%20in%20systay)%20%26gt%3B%20%3CSTRONG%3ESettings%3C%2FSTRONG%3E%20%26gt%3B%20%3CSTRONG%3EAccount%20tab%3C%2FSTRONG%3E%20%26gt%3B%20%3CSTRONG%3EStop%20sync%3C%2FSTRONG%3E%20(against%20the%20folder%20of%20interest)%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1621137%22%20slang%3D%22en-US%22%3ERe%3A%20Document%20in%20%22Read-only%22%20mode%20all%20the%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1621137%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F98145%22%20target%3D%22_blank%22%3E%40David%20Isaac%3C%2FA%3E%26nbsp%3B%20you%20were%20right%20on%20the%20money.%20When%20I%20Synchronised%20the%20Library%20to%20my%20local%20desktop%20as%20part%20of%20the%20OneDrive%20for%20Business%20tool%2C%20I%20lost%20the%20ability%20to%20check%20out%20or%20check%20in%20documents%20using%20the%20Word%20App%20on%20my%20PC.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAs%20soon%20as%20I%20removed%20the%20synchronisation%20SharePoint%20began%20to%20work%20as%20normal.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
Frequent Contributor

Hi, I tried to find a solution here but I was not successful. I have SharePoint library and when we want edit word document in desktop application, document is opened as a "Read-only". Do you have any idea what to do with it? I just found that there is problem with OneDrive and synchronization. We have own Content type on this library but I just try to edit document directly from library and it is not possible.

35 Replies
Highlighted

@Miroslav Novák 

 

Hi, I know this problem from a SharePoint 2016 on Prem environment.
Temporarily (at our environment)  the problem can be solved by completely resetting the Internet Explorer settings (important when resetting - select the check box "Delete personal settings").

Unfortunately I haven't found a reason for this yet. I can exclude OneDrive from my list because it affects users who have not even configured it. My previous assumption was that the whole thing happens when users jump back and forth between different WIFIs (it usually hits users who don't have a fixed workstation).

And there is something else. The SharePoint can be reached via https as well as via http (https is the default). If the problem occurs and the user opens the document with http instead of https, the user can edit the document again.

 

Highlighted

@Miroslav Novák Our issue was on SPO where we had given access directly to a library but not the site.

Limited Access Lockdown site collection feature was the culprit - disabling this allowed users to open excel documents as expected.

Highlighted

I was getting the same issue, all documents and spreadsheets were opening read only with no option to change to edit.

 

Strangely what worked for me was: Close the OneDrive app, go to the SharePoint Online and open a document from there (but choose to open it in the app not the webpage), it should open fine.

Then close that file and open OneDrive again, all documents now opening fine!

 

hope this helps! 

Arron

Highlighted

@Kangee 

@Miroslav Novák 

 

after looking at the network communication protocol I see only one difference between a client where is working and where is working not. at the client where the documents are only opened read-only/write protected I see that the _vti_bin/cellstorage.svc/CellStorageService is never called there. I think this is because a HTTP OPTIONS  was send from word/excel to the lib before and HTTP 401 was returned.

Highlighted

@Hilla_Mantyomena 

Thanks for the solution, It reduces my headache.

Highlighted

Hi @Kangee,

 

thank you for your results of analysis. Do you have any tips how to avoid it or what to do in this case as a workaround?

 

Thank you,

 

Mirek

Highlighted

@Miroslav Novák 

 

No I have unfortunately no tips the only thing which has brought us something further is this article:

https://support.microsoft.com/en-us/help/3203432/descriptionofthesecurityupdateforsharepointserver20...

 

However, our property was already $true and we simply set it to $false. After that it went everywhere with the Office 2013 users who had problems so far. However, a few colleagues simply installed Office 2016 and now we have problems again with these office 2016 user.

 

 

@Colm Counihan 

I am also experiencing the same issue and remove the Office credentials.

 

User is required to sign into the office app again but the issue remains.

 

File is still read-only in Office app.

 

Highlighted

@apkoh18 I was able to solve this issue by disabling the "File Check Out" feature on the sharepoint site/library

Highlighted

All-

 

I had this issue for all documents stored in SharePoint / Teams, opening in the desktop applications always opened files in read only.  On other computers it was fine, and in the browser apps it was fine, just the desktop applications / thick clients.  If you navigate to the Info menu from the File tab, the error message is something to the tune of "something went wrong, file has been opened in read only mode".

 

The issue occurred after a laptop refresh, and after working with our IT department we determined the issue was due to some sort of corruption with my user profile. re-building my user profile (via the registry) fixed it.  

 

Just thought I'd pass along for anyone else experiencing the same symptoms as me.

Highlighted

@fakhrula Thank you! :happyface:

This fixed an issue that has been annoying me for some time.

Highlighted

@Hilla_MantyomenaSame over here. I kept having issues with read-only, unsynced from OneDrive, and now this is no longer an issue.

Highlighted

@Hilla_Mantyomenaas far as I know, the read only mode in the file explorer is set, when the synced list is set to have mandatory file tags. The explorer can't deal with it.

Highlighted

@fakhrula Thank you.  I have no idea how my Sharepoint locations had been added to my OneDrive Synchronisation.  I have recently started using O365, and created some sites.  Actually, I think I used Teams to create Channels.  Maybe Microsoft integration (in this regard) has gone too far.   It appear that the creation may have resulted in the addition of Sync, which I do not want (the whole point of Sharepoint for me, is that I don't have local copies).  That said, what is the logic that allows me to have a local copy, that I can't update (only save as yet another copy)???? Surely it should update/overwrite regardless!

 

Anyway, as I say, I don't want a local copy, and so your suggestion works for me.

Onedrive Desktop App (right click cloud in systay) > Settings > Account tab > Stop sync (against the folder of interest)

Highlighted

@David Isaac  you were right on the money. When I Synchronised the Library to my local desktop as part of the OneDrive for Business tool, I lost the ability to check out or check in documents using the Word App on my PC.

 

As soon as I removed the synchronisation SharePoint began to work as normal.

Highlighted

@Miroslav Novák  I have had the same experience after a colleague did some experiments with Content Approval. In Libray Settings > Versioning Settings, I set the "Require content Approval for submitted items" to "No".

My colleague is working on some document Flow and I need to look into what causes the "Read only" issue.