Forum Discussion

Iron Contributor

Jun 26, 2018

Document in "Read-only" mode all the time

Hi, I tried to find a solution here but I was not successful. I have SharePoint library and when we want edit word document in desktop application, document is opened as a "Read-only". Do you have an...

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Colm Counihan

Iron Contributor

Mar 28, 2019

Roger Schmidt Thanks!

I have 21 credentials for MicrosoftOffice16 and another 2 for MicrosoftOffice15 (the latter 2 are associated with specific logins I have on a customer tenant)

I removed the 2 Office15 credentials first (I didn't fancy removing all 21 Office16 credentials)... and it worked.

Perhaps the combination of the Office15 and Office16 credentials were the cause of the issue? (I'm only basing this on your suggestion solving the problem.. I wouldn't have even thought to look in "credential manager" tbh)

Thanks again

apkoh18

Copper Contributor

Oct 01, 2019

Colm Counihan

I am also experiencing the same issue and remove the Office credentials.

User is required to sign into the office app again but the issue remains.

File is still read-only in Office app.

rjohnston-221
Copper Contributor
Oct 02, 2019
apkoh18 I was able to solve this issue by disabling the "File Check Out" feature on the sharepoint site/library