Aug 19 2021 10:59 PM - edited Aug 29 2021 08:36 PM
Hi,
I am facing an issue for News articles where it doesn't render Comments section and Footer. Following are the details:
Issue:
News article do not load/render completely. Comments section and Footer don’t show up. After refreshing the page, the page loads/renders fine i.e. Comments section and Footer shows up fine.
Environment: SharePoint Online.
User role: Any.
Site: Any Communication site on tenant.
Browsers: Tested on Chrome, FireFox and Edge.
Steps to reproduce:
Sample screenshots:
Issue where Comments section and Footer are not visible.
After page refresh, Comments and Footer are visible properly.
Please help resolve this issue.
Note:
This is reproduced only when you go via "See all" link beside News Webpart (for navigating to news pages).
Note:
a) This issue is reproduced in multiple tenants (at least for 3 we could reproduce). So it seems it's a global issue and not specific to a site or a tenant.
b) This issue is not specific to images not rendering. It also happens for news posts having only text.
You may want to try on your tenant with some sample news pages (around 4 to 5 posts) and try to reproduce the issue by following the steps I provided earlier.
Regards,
Anwar
Jan 30 2022 07:35 PM
@AnwaraliHajwane I had the problem on two news sites, comments would load slow, then it went away and was fine for a month., as of 1-30-21 it came back,, comments do not load at all. I did install a few Windows Updates , don't know if that caused something on my computer to change or not.