SOLVED

Project Roadmap / User cannot create roadmap

Occasional Contributor

Dear all,

 

even though roadmap feature is globally activated and user is licensed with Project Plan 1 licensed and has Project for Office (Plan E5) activated she gets the information, that no license for creation of a roadmap is assigned:

Roadmap_License_Issue.png

 

For other users roadmap creation works...

 

Any ideas what could be the reason?

 

Kind regards

Petter

2 Replies
best response confirmed by CuriousProjectUser (Occasional Contributor)
Solution
CuriousProjectUser --

Refer to the following article:

https://support.microsoft.com/en-us/office/why-can-t-i-see-roadmap-in-project-home-8a9f7081-f616-4fb...

To use the Roadmap, a user must have either a Project Plan 3 or Project Plan 5 license. Hope this helps.
Dear Dale, your hint helped us solve it. User had assigned a Project Plan 3 license, only the component "Project Online Desktop Client" of that license was deactivated for the user.