01-20-2017 05:52 AM
01-20-2017 05:52 AM
I am running into the following error (screen shot below) when attempting to edit the "Standard" enterprise calendar or creating a new one. I am able to open projects through Project Center by highlighting / Open / In Microsoft Project for Editing, so I know that Project is able to connect through the browser. I have also tried in Chrome with the same result. Has anybody else run into this issue?
01-20-2017 07:12 AM
If you try it when Project is already open, do you get the same result ? Are you using Project Professional Online rather than an older installed msi version of project ? If so remove the msi version and download the latest version from the Office 365 portal page (CTR version). This type of error indicates to me that you ma have mismatched installs of the 2016 applications OR this error can manifest itself when you have multiple versions of Project installed. In which case the fi is as I already mentioned - install the CTR version (Click to Run). Hope that helps.
01-20-2017 07:37 AM
Thanks for the response, Kelvin. Yes, same result when I have Microsoft Project open. And yes, I have the CTR version of Microsoft Project 2016 installed directly from the Office 365 site. Also, I am doing it on a brand new machine that did not have any previous versions of Microsoft Project installed.
01-20-2017 08:45 AM
01-20-2017 09:46 AM
Kelvin, thanks again for helping with this. I previously had the Project Accounts set to manually choose, but set it to automatic and am still seeing the same issue. Also, I am a full Administrator on the site collection and in Project Web App Administrator. One other note that may help is that I receive this dialog box before I end up with the ultimate error:
01-20-2017 12:04 PM
You should click allow on this dialog and for it not to prompt again.
One other issue that seems to be popping up randomly is the local corruption of profiles after updates. It's random so I've yet to discover a pattern but it looks just like this.
Note, the auto login has no impact on this particular issue if this turns out to be the case. In fact, to check for this issue, you'll have to revert back to selecting the login.
What I'd suggest is recreating the logins to eliminate this as a root cause. It's fairly easy to do anyway.
This will take a minute as the connection information is automatically recreated for you and Project Pro is opened. Once the screen comes up, close Project and don't save the plan.
Retry your original action now.
Hope this helps.
Treb Gatte, Project MVP, https://tumbleroad.com
01-20-2017 12:58 PM
Thanks, Treb. I just walked through your steps and am still seeing the same issue. Also, I have checked on a couple of other Administrator machines and they are having the same results (all installed through click to run).
01-22-2017 11:39 AM
I have had this issue myself recently.
What helped me:
I hope this gives you the expected result.
by Brian Smith on March 25, 2019