Forum Discussion

afzaalhussain's avatar
afzaalhussain
Copper Contributor
Feb 14, 2020

Microsoft Planner Task Comments Suddenly Disappear.

Hi everyone.

 

One of my Microsoft Planner Task Comments Suddenly Disappears, but i have checked those comments available in Outlook conversations. Can anyone help to show those comments again on my "Task".

 

Thanks

 

Afzaal Hussain

 

    • afzaalhussain's avatar
      afzaalhussain
      Copper Contributor

      Thanks for your reply.

      I have checked this task is not complete, it's in progress. it shows comments of 9th Feb 2020 and 13th Feb 2020 . But 10th,11th,12th Feb 2020 comments disappeared .

       

       

      • SanthoshB1's avatar
        SanthoshB1
        Bronze Contributor

        afzaalhussain can you confirm if the comments are still available in the respective office 365 group in which the plan in created? I hope you might not checked its availability in the copy of the group conversation in Inbox. 

  • CPonder's avatar
    CPonder
    Copper Contributor

    My entire tasks are disappearing.  I have created the same few tasks twice with checklist within them.  I have 3 other ones left.  They seem to be random.  I'm not doing anything different with the ones that disappear.  I am using Planner in a private channel via the website link  afzaalhussain 

     

    Thanks, CPonder

  • lblinkhorn's avatar
    lblinkhorn
    Copper Contributor

    afzaalhussain 

    I am also seeing this in most comments I am updating in Planner.

    For me, the functionality is not reliable so am having to work differently to accommodate this until it is fixed.

     

  • Julia77's avatar
    Julia77
    Copper Contributor

    afzaalhussain same here 😞

    MS seems not to be interested in fixing this as they either disappear or I get an error message. I guess I ditch MS altogether and move to other tools which are reliable

  • pduffy's avatar
    pduffy
    Copper Contributor

    afzaalhussain Yes I'm having the same problem. I've noticed at least 4 tasks vanish on me today and now I'm unsure whether there were more than I noticed. I've seen it before today as well. Very frustrating, I liked planner but can't trust it with important stuff like this.

    • Roni_Raimundo's avatar
      Roni_Raimundo
      Copper Contributor

      pduffy 

       

      Hi everybody.

      I had the same problem.  

      Investigating this issue... I made many tests.

       

      The 'bug' scenario I faced was:

       

      - When I paste some content from email inside the 'comment' (from a task/card), I notice this comment dissappeared.

       

      So... I made some changes from the text posted inside the comment:

       

      I changed from this (sample):

      From:   roni test
      Sent:     sexta-feira, 6 de outubro de 2023 08:35
      To:        aaaaa<email address removed for privacy reasons>
      Cc:       xxxxx@xxxx
      Regards:     bug xxxxxxx

       

      to this:

      :   roni test
      :     sexta-feira, 6 de outubro de 2023 08:35
      :        aaaaa<email address removed for privacy reasons>
      :       xxxxx@xxxx
      :     bug xxxxxxx

       

      in another words I removed the words  'From' 'Sent' 'To' 'Subject' 'CC'...

       

       

      And after this action (the planner has a bug to treat this!!!!)  now I can past email text inside comments.

       

       

      Hope this suggestion can help everybody.

      Regards

       

       

       

       

Resources