Forum Discussion
Microsoft Planner Task Comments Suddenly Disappear.
Hi everyone.
One of my Microsoft Planner Task Comments Suddenly Disappears, but i have checked those comments available in Outlook conversations. Can anyone help to show those comments again on my "Task".
Thanks
Afzaal Hussain
- Have you checked the Task is not in Planner just marked as completed?
- afzaalhussainCopper Contributor
Thanks for your reply.
I have checked this task is not complete, it's in progress. it shows comments of 9th Feb 2020 and 13th Feb 2020 . But 10th,11th,12th Feb 2020 comments disappeared .
- SanthoshB1Bronze Contributor
afzaalhussain can you confirm if the comments are still available in the respective office 365 group in which the plan in created? I hope you might not checked its availability in the copy of the group conversation in Inbox.
- CPonderCopper Contributor
My entire tasks are disappearing. I have created the same few tasks twice with checklist within them. I have 3 other ones left. They seem to be random. I'm not doing anything different with the ones that disappear. I am using Planner in a private channel via the website link afzaalhussain
Thanks, CPonder
- lblinkhornCopper Contributor
I am also seeing this in most comments I am updating in Planner.
For me, the functionality is not reliable so am having to work differently to accommodate this until it is fixed.
- Julia77Copper Contributor
afzaalhussain same here 😞
MS seems not to be interested in fixing this as they either disappear or I get an error message. I guess I ditch MS altogether and move to other tools which are reliable
- pduffyCopper Contributor
afzaalhussain Yes I'm having the same problem. I've noticed at least 4 tasks vanish on me today and now I'm unsure whether there were more than I noticed. I've seen it before today as well. Very frustrating, I liked planner but can't trust it with important stuff like this.
- Roni_RaimundoCopper Contributor
Hi everybody.
I had the same problem.
Investigating this issue... I made many tests.
The 'bug' scenario I faced was:
- When I paste some content from email inside the 'comment' (from a task/card), I notice this comment dissappeared.
So... I made some changes from the text posted inside the comment:
I changed from this (sample):
From: roni test
Sent: sexta-feira, 6 de outubro de 2023 08:35
To: aaaaa<email address removed for privacy reasons>
Cc: xxxxx@xxxx
Regards: bug xxxxxxxto this:
: roni test
: sexta-feira, 6 de outubro de 2023 08:35
: aaaaa<email address removed for privacy reasons>
: xxxxx@xxxx
: bug xxxxxxxin another words I removed the words 'From' 'Sent' 'To' 'Subject' 'CC'...
And after this action (the planner has a bug to treat this!!!!) now I can past email text inside comments.
Hope this suggestion can help everybody.
Regards