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afzaalhussain's avatar
afzaalhussain
Copper Contributor
Feb 14, 2020

Microsoft Planner Task Comments Suddenly Disappear.

Hi everyone.   One of my Microsoft Planner Task Comments Suddenly Disappears, but i have checked those comments available in Outlook conversations. Can anyone help to show those comments again on m...
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pduffy's avatar
pduffy
Copper Contributor
Dec 24, 2020

afzaalhussain Yes I'm having the same problem. I've noticed at least 4 tasks vanish on me today and now I'm unsure whether there were more than I noticed. I've seen it before today as well. Very frustrating, I liked planner but can't trust it with important stuff like this.

  • Roni_Raimundo's avatar
    Roni_Raimundo
    Copper Contributor
    Oct 06, 2023

    pduffy 

     

    Hi everybody.

    I had the same problem.  

    Investigating this issue... I made many tests.

     

    The 'bug' scenario I faced was:

     

    - When I paste some content from email inside the 'comment' (from a task/card), I notice this comment dissappeared.

     

    So... I made some changes from the text posted inside the comment:

     

    I changed from this (sample):

    From:   roni test
    Sent:     sexta-feira, 6 de outubro de 2023 08:35
    To:        aaaaa<email address removed for privacy reasons>
    Cc:       xxxxx@xxxx
    Regards:     bug xxxxxxx

     

    to this:

    :   roni test
    :     sexta-feira, 6 de outubro de 2023 08:35
    :        aaaaa<email address removed for privacy reasons>
    :       xxxxx@xxxx
    :     bug xxxxxxx

     

    in another words I removed the words  'From' 'Sent' 'To' 'Subject' 'CC'...

     

     

    And after this action (the planner has a bug to treat this!!!!)  now I can past email text inside comments.

     

     

    Hope this suggestion can help everybody.

    Regards

     

     

     

     

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