Forum Discussion
Who else has noticed that Focused Inbox/Clutter stopped working on Thursday evening?
We have a case open because starting on Thursday evening (US Time) our users started to notice that nothing was arriving in the Clutter or Other folder. I've just found out that this isn't affecting...
Pretty sure that Focused Inbox not working is related to this now published incident, since it also started at the same time my FI stopped working.
EX124118 - Clutter feature isn't working
Preliminary root cause: A recent update contained a code defect which caused Clutter to stop functioning as expected on Friday, October 27, 2017. When the issue was detected, we immediately reverted the update to prevent further impact. However, the reversion did not take effect for a subset of infrastructure due to a configuration issue.
EX124118 - Clutter feature isn't working
Preliminary root cause: A recent update contained a code defect which caused Clutter to stop functioning as expected on Friday, October 27, 2017. When the issue was detected, we immediately reverted the update to prevent further impact. However, the reversion did not take effect for a subset of infrastructure due to a configuration issue.