Want user to fill in form when sending email to specific email address

%3CLINGO-SUB%20id%3D%22lingo-sub-2889666%22%20slang%3D%22en-US%22%3EWant%20user%20to%20fill%20in%20form%20when%20sending%20email%20to%20specific%20email%20address%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2889666%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%20We%20have%20an%20email%20address%20for%20incoming%20work%20to%20our%20team.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ERather%20than%20allow%20the%20user%20to%20email%20free%20form%2C%20I%20would%20like%20to%20get%20them%20to%20fill%20out%20a%20form%20specifying%20what%20they%20need.%3C%2FP%3E%3CP%3EIs%20this%20possible%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAndrew%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2891101%22%20slang%3D%22en-US%22%3ERe%3A%20Want%20user%20to%20fill%20in%20form%20when%20sending%20email%20to%20specific%20email%20address%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2891101%22%20slang%3D%22en-US%22%3ECreate%20a%20web%20form%20for%20that.%20Instruct%20users%20do%20not%20send%20emails%20but%20use%20the%20web%20form.%3C%2FLINGO-BODY%3E
New Contributor

Hi, We have an email address for incoming work to our team. 

 

Rather than allow the user to email free form, I would like to get them to fill out a form specifying what they need.

Is this possible?

 

Thanks

 

Andrew

2 Replies
Create a web form for that. Instruct users do not send emails but use the web form.

Thanks Victor, I thought that might be the case.

Andrew