Forum Discussion
Rohit Yadav
Aug 04, 2023Bronze Contributor
Unable to launch the app
The New Outlook for Windows is not opening after a recent update to the app. The app gets stuck on the login screen while a new browser tab opens with an error message. I tried reinstalling the app b...
- Sep 06, 2023
Confirming that this issue is resolved now. I can open & use the app normally. What is even better, everything synced back from cloud, so I just had to authenticate into my Google Accounts and that is it!
It was an app bug as I originally thought.
Thanks to the team for fixing this!
Rohit Yadav
Bronze Contributor
Confirming that this issue is resolved now. I can open & use the app normally. What is even better, everything synced back from cloud, so I just had to authenticate into my Google Accounts and that is it!
It was an app bug as I originally thought.
Thanks to the team for fixing this!
CenkT32
Sep 06, 2023Copper Contributor
Great news. I wonder why I was able to make it work by just creating a new user on the same machine and same OS.
- Rohit YadavSep 06, 2023Bronze ContributorNot sure about that. Whatever caused the bug, it was a weird one. Initially I thought this to connected with any account type, but seeing how it got fixed for you, it was something else in the app.
Either way, it is fixed now and glad we can continue using the app 🙂