this file cannot be previewed because there is no previewer installed for it.

I keep getting this error message when i try to preview a zip file in outlook. it does not happen to pdf files , its happening with xml files.

i have followed a bunch of troubleshooting guides on google one of them is this https://www.thewindowsclub.com/this-file-cannot-be-previewed-because-of-an-error-in-outlook

but nothing has fixed it! 

Anybody has had the same issue and successfully resolved it please let me know.

Regards

Tanzeel