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SM-VS's avatar
SM-VS
Copper Contributor
Mar 15, 2022

"Unable to load these settings. Please try again later" needs to be fixed ASAP

I've been getting "Unable to load these settings. Please try again later" on Sync email page accessing settings of my outlook account. I'd like to remove linked accounts and unable to do that.

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  • dsr51234's avatar
    dsr51234
    Copper Contributor
    Mar 18, 2022

    I've been getting this error on our O365 Family accounts for the last several days as well.

    • SM--VS's avatar
      SM--VS
      Copper Contributor
      Mar 17, 2022
      They've been "working" on it for at least a month now. After further investigation, my understanding is that they had removed aliases feature (or whatever the marketing name for that is) for free Outlook users and reserved it for paying customers only, making configuration inaccessible for existing (free) user base. With no direct way to contact support about this issue and no financial incentive for them to expedite the resolution of it, I just don't see how and/or when it's gonna get resolved. We're SOL.
      • Diane_Poremsky_MVP's avatar
        Diane_Poremsky_MVP
        MVP
        Mar 17, 2022
        Connected accounts were removed for everyone as of May 2021 - but people using the feature were grandfathered in. And yes, it's been broken for everyone for at least a month, but has been buggy off and on for 4 months or more.
    • Jamey_Wierzbowski's avatar
      Jamey_Wierzbowski
      Copper Contributor
      Mar 16, 2022

      Diane_Poremsky_MVP 

      I've being having the same issue for over 24 hours.

      "Unable to load these settings. Please try again later"

      I sync several important email accounts with Outlook. Right now, I have no control over them.  I tried incognito mode, Firefox and Edge on different computers with both Windows and linux.

       

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I've been getting \"Unable to load these settings. Please try again later\" on Sync email page accessing settings of my outlook account. I'd like to remove linked accounts and unable to do that.

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I've been getting \"Unable to load these settings. Please try again later\" on Sync email page accessing settings of my outlook account. I'd like to remove linked accounts and unable to do that.

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Please try again later\" on Sync email page accessing settings of my outlook account. I'd like to remove linked accounts and unable to do 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I've been getting this error on our O365 Family accounts for the last several days as well.

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Diane_Poremsky_MVP 

I've being having the same issue for over 24 hours.

\"Unable to load these settings. Please try again later\"

I sync several important email accounts with Outlook. Right now, I have no control over them.  I tried incognito mode, Firefox and Edge on different computers with both Windows and linux.

 

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I have the same issue. I tried for many days with no success. SM-VS 

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