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Rajath_Krishna's avatar
Rajath_Krishna
Copper Contributor
Feb 16, 2022

"Send test email" function failed

When trying to setup outlook account in POP3, the step "Send test email" is failing and showing as "Kindly contact system admin or Internet service Provider (ISP)". My username and password is correct and SMTP server and port number is also correct, but still its failing. Kindly let me know is there any other methods that can resolve this issue.

    • Rajath_Krishna's avatar
      Rajath_Krishna
      Copper Contributor

      Outlook is the email provider . Password is correct but it is showing as "enter your username and password for the SMTP server server" Diane_Poremsky_MVP 

      • Diane_Poremsky_MVP's avatar
        Diane_Poremsky_MVP
        MVP
        Are you using the smtp info from Outlook.com's Settings (gear icon) > View all Outlook settings > Sync Email? Other server names may not work.

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