Forum Discussion
Rajath_Krishna
Feb 16, 2022Copper Contributor
"Send test email" function failed
When trying to setup outlook account in POP3, the step "Send test email" is failing and showing as "Kindly contact system admin or Internet service Provider (ISP)". My username and password is correc...
Feb 16, 2022
Who is your email provider? If you have 2 step authentication enabled, you need to use an app password.
Rajath_Krishna
Feb 17, 2022Copper Contributor
Outlook is the email provider . Password is correct but it is showing as "enter your username and password for the SMTP server server" Diane_Poremsky_MVP
- Feb 17, 2022Are you using the smtp info from Outlook.com's Settings (gear icon) > View all Outlook settings > Sync Email? Other server names may not work.
- Rajath_KrishnaFeb 17, 2022Copper ContributorYes I'm using SMTP from outlook settigs only. I have mentioned as "smtp.office365.com" in outlook.