Oct 26 2020 09:22 AM
Oct 26 2020 09:22 AM
Just switched to Microsoft Outlook for Mac version 16.42. Public folders have disappeared and the option is greyed out under tools. if I switch back to the old outlook, the public folders are there again.
How do I get them in the new outlook?
Oct 26 2020 03:18 PM
The new Outlook for Mac is a work in progress. There are a few features that are not yet available in it. I've tried it myself a couple of times but had to switch back due to a missing feature.
When you switch back though, you can fill in a form telling Microsoft why you have reverted.
The features will make their way into the new version in time.
Jan 12 2021 08:27 AM - edited Jan 12 2021 08:27 AM
We are seeing the same thing for all of us at our org still in Jan 2021, any updates yet? Public folders have disappeared and the option is greyed out under tools. if people switch back to the old outlook, the public folders are there again.
Mar 26 2021 04:04 AM
Apr 14 2021 02:17 PM
May 27 2021 12:18 AM
May 28 2021 08:03 AM
I just ran into this issue (I work for a small MSP). Try selecting the toggle back to the old interface of Outlook (if available).
Aug 03 2021 01:18 PM
Aug 25 2021 01:40 AM
Nov 03 2021 08:54 AM
Nov 03 2021 10:17 AM - edited Nov 03 2021 10:19 AM
Absolutely, this example of bad feature implementation on mac is beyond me. I guess this is just a secret approach of MS to scare people away from MacOS back to Windows, where software (which people did pay for!), actually works like intended. Given the time, which the Mac-Department from Microsoft needs to fix this (over two years now, still counting), I assume, that I won't see an actually satisfying Outlook on Mac before my retirement. And I'm retiring in 22 years.
Nov 04 2021 02:22 PM
Nov 05 2021 08:50 AM
I just had to switch back to "old" outlook because "new" outlook cannot create a new meeting from File | New while I'm reading email. Good news is, suddenly my search is working again in "old". Hopefully I won't have to re-enable "new" ever again. Gad, that "new" INTERFACE, yuk. If "new" is an entire rewrite, created to solve a problem, great, go for it. If "new" is just a reskin, I suggest microsoft lose a couple of thousand pounds of dead weight by scuttling that department. Aside from my recent Search issues (and the fact that "new" will eventually be FORCED on me), I have nothing but good things to say about "old", its a workhorse.
Nov 05 2021 08:56 AM
Nov 08 2021 01:40 AM - edited Nov 08 2021 02:02 AM
Adding to what mskars said, it's a bad workaround for users who heavily rely on a grown hierarchy of public folders. it's just impossible to configure access to public folders in a user friendly way in the web interface, because *all* the subfolders have to be favorited by hand via outlook, one by one, to make them visible on the web interface.
not to mention that microsoft removed the administration of permissions on public folders via the GUI. I really want to know what they were thinking here...
Nov 08 2021 03:12 AM
Jan 07 2022 06:48 AM
Feb 24 2022 03:58 PM