Public folders have disappeared in NEW outlook for Mac

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New Contributor

Just switched to Microsoft Outlook for Mac version 16.42. Public folders have disappeared and the option is greyed out under tools. if I switch back to the old outlook, the public folders are there again.

 

How do I get them in the new outlook?

8 Replies

@MiscGriz 

 

The new Outlook for Mac is a work in progress.  There are a few features that are not yet available in it.  I've tried it myself a couple of times but had to switch back due to a missing feature.  

 

When you switch back though, you can fill in a form telling Microsoft why you have reverted.  

 

The features will make their way into the new version in time.

@PeterRising 

Is this a missing feature for sure? Or is it something i'm missing?

@MiscGrizI am facing the same issue, has there been any progress here?

 

We are seeing the same thing for all of us at our org still in Jan 2021, any updates yet?  Public folders have disappeared and the option is greyed out under tools. if people switch back to the old outlook, the public folders are there again.

@socrat3k 

Apologies, are any of the people that have replied to this comment actually from Microsoft? Have they formally said the feature is simply not in the beta yet?
very frustrating that many months after you shared this/asked this question there is still no PF option in the new look o/l :(
Still no public folders here (Outlook 16.49, new interface). Not to mention that the access of public folders in the old version on mac already was a quite painful experience, if you need access to a lot of public folders inside the folder hierarchy. This is more than frustrating since we are paying for E3 and E5 license model.

I just ran into this issue (I work for a small MSP).  Try selecting the toggle back to the old interface of Outlook (if available). 

 

 

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