Public folders have disappeared in NEW outlook for Mac

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New Contributor

Just switched to Microsoft Outlook for Mac version 16.42. Public folders have disappeared and the option is greyed out under tools. if I switch back to the old outlook, the public folders are there again.

 

How do I get them in the new outlook?

4 Replies

@MiscGriz 

 

The new Outlook for Mac is a work in progress.  There are a few features that are not yet available in it.  I've tried it myself a couple of times but had to switch back due to a missing feature.  

 

When you switch back though, you can fill in a form telling Microsoft why you have reverted.  

 

The features will make their way into the new version in time.

@PeterRising 

Is this a missing feature for sure? Or is it something i'm missing?

@MiscGrizI am facing the same issue, has there been any progress here?

 

We are seeing the same thing for all of us at our org still in Jan 2021, any updates yet?  Public folders have disappeared and the option is greyed out under tools. if people switch back to the old outlook, the public folders are there again.

@socrat3k