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MiscGriz's avatar
MiscGriz
Copper Contributor
Oct 26, 2020

Public folders have disappeared in NEW outlook for Mac

Just switched to Microsoft Outlook for Mac version 16.42. Public folders have disappeared and the option is greyed out under tools. if I switch back to the old outlook, the public folders are there a...
MiscGriz's avatar
MiscGriz
Copper Contributor
Oct 26, 2020

PeterRising 

Is this a missing feature for sure? Or is it something i'm missing?

socrat3k's avatar
socrat3k
Copper Contributor
Dec 21, 2020

MiscGrizI am facing the same issue, has there been any progress here?

  • rapeda's avatar
    rapeda
    Copper Contributor
    Feb 05, 2025

    Switching to the Legacy version worked for me. I was able to open tools and access public folders. If you don't see the toggle button on Outlook and you already have your 365 account signed in, click help and you'll see the option to revert to legacy. Hope this helps.

  • voxbowne's avatar
    voxbowne
    Copper Contributor
    Jan 12, 2021

     

    We are seeing the same thing for all of us at our org still in Jan 2021, any updates yet?  Public folders have disappeared and the option is greyed out under tools. if people switch back to the old outlook, the public folders are there again.

    socrat3k 

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