Forum Discussion

Iron Contributor

Jan 29, 2020

Outlook meeting hyperlink issue

We very frequently save Outlook meetings as .ics files that we then upload in our targeted email tool to send out to our employees. We've recently noticed that if you include a hyperlink in the meeti...

outlook for windows

MVP

Feb 27, 2020

Hi Kate Bowling,

Which outlook version are you using ? Have your tried exploring the advance outlook setting.

I have tested the same scenario as said below on my PC works on Outlook365 no issue.

Can you please attached one sample that .ics files

Regards, Faraz Shaikh | MCT, MIE, MOS Master, Excel Expert | www.ExcelExciting.com

If you find the above solution resolved your query don't forget mark as Official Answer.

Kate Bowling
Iron Contributor
Feb 27, 2020
ExcelExcitingVersion 1808, Build 10730.20264

It used to work just fine but we noticed several weeks ago it no longer retains formatting once saved.

Attached new screenshots of how it looks in Outlook versus how it looks when I open the file I've saved to my desktop. Removes the hyperlink and the image. Attached the .ics file.

test file.ics39 KB
- ExcelExciting
  MVP
  Feb 27, 2020
  Hi Kate Bowling
  
  I feel your Email setting might be change to Plain Text, the meeting what you have shared with me work fine
  
  Try doing the following steps
  1. File > Option > Trust Center >Trust Center Settings.
  
  2. Email Security > Read as Plain Text
  Uncheck the box if the same is checked “Read all standard mail in plain text” option.
  
  Hope this might be helpful.
  
  Regards, Faraz Shaikh | MCT, MIE, MOS Master, Excel Expert | www.ExcelExciting.com
  If you find the above solution resolved your query don't forget mark as Official Answer.
  - Kate Bowling
    Iron Contributor
    Feb 27, 2020
    ExcelExciting Thank you for taking the time to send those instructions, however that box was already unchecked in my trust center settings.