Forum Discussion
Outlook for Android Login Error
I have a user with an Android device trying to get Outlook for Android to work. She has the latest version, we've uninstalled/rebooted/reinstalled, cleared all devices from her mailbox in O365, clea...
I am having this same issue with our O365 tenant which was discovered last Friday. The issue seems to only happen with Outlook clients, as I was able to add a mailbox to Samsung Email app.
Its really frustrating as EXO support don't know what to do, and Outlook in-app support is slower than sloths.
Appreciate if anyone found anything.
Its really frustrating as EXO support don't know what to do, and Outlook in-app support is slower than sloths.
Appreciate if anyone found anything.
We have found the issue for our problem. Apparently we are missing a SPN record at our Office365 tenant for “autodiscover.domain.com”. Once we added one of our autodiscover domain names, the Outlook autodiscover works, even for other custom domains for our tenant.
