Forum Discussion
Outlook for Android Login Error
I have a user with an Android device trying to get Outlook for Android to work. She has the latest version, we've uninstalled/rebooted/reinstalled, cleared all devices from her mailbox in O365, clea...
Neither. Literally putting in just the firstname@externaldomain.com for the email address (keeping yourdomain\internalusername for username field the same) gets it to authenticate and sync mail. I can't understand why either as that's not a valid email name.
Update:
I just tried adding my account the normal way with full email address and it went through! I also confirmed the other company's email account is also adding properly. I believe it's been fixed.