Mar 30 2022 08:48 AM - edited Mar 30 2022 08:53 AM
Issue: After my user has launched outlook and the application has opened fully it will display old unread emails and then close.
Outlook then displays the below:
"Something is wrong with one of your data files and Outlook needs to close. Outlook might be able to fix your file. Click OK to run the Inbox Repair Tool."
I then continue, outlook attempts to repair the file that is causing an issue but then nothing happens. - Re-launching outlook takes me back to where I was with Outlook loading, closing and displaying the message above.
I have tried to uninstalled office 2019 and deleted the relevent files to the programme and attempted to reinstall however to no avail as the same issue continues. I then tried the below fix:
Launch Regedit through RUN Command browse to:
<HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\PST>
Delete the followng Keys:
"LastCorruptStore"="C:\\Users\\user.REDMOND\\AppData\\Local\\Microsoft\\Outlook\\*** Email address is removed for privacy ***"
"PromptRepair"=dword:00000001
When re-launching Outlook again I face the same issue as I did originally.