Jul 15 2020 09:51 AM
Hello; Outlook worked this morning, now it won't open, says to open in Safe Mode, but that doesn't work, tries to open for 5 seconds than nothing. Restarted PC and no help. Please advise! Steven F 603
Jul 15 2020 09:57 AM
We are having the same issue reported from multiple users. ~School District in California
Did your computer recently install updates? If so, which ones?
Jul 15 2020 10:00 AM
It auto=updates, so I don't know.... if others have same problem, then its Microsoft issue on their end?
Jul 15 2020 10:02 AM
Running into the same problem with 10 of my customers so far this morning. If anyone has any insight I would like to hear it
Jul 15 2020 10:02 AM
Jul 15 2020 10:03 AM
Outlook is still stuck in SAtaring...... mode. we have tried many things- is this a Microsoft problem with their server?@Steven_F_603
Jul 15 2020 10:03 AM
It certainly seems to be related to an update or possibly an issue on MSFT@Steven_F_603
Can you look at your Windows update history to see if any were installed today?
Go to your settings > Updates > View Update history. It should tell you if there are any that were installed today.
Jul 15 2020 10:05 AM
No, 6-16-20 was my last Update..... looks like Outlook outage on Outage Map online. Sucks!
Jul 15 2020 10:06 AM
I have this in my 365 Admin portal under Incidents. So this seems to be an issue on their end.
Jul 15 2020 10:06 AM
Same issue for me. I updated Office this morning in an attempt to fix the problem but it didn't help. @Steven_F_603
Jul 15 2020 10:13 AM
@Steven_F_603 there is currently a service incidence regarding that.you can access your mailbox on the web and on your mobile Outlook client while it is been resolved
Jul 15 2020 10:25 AM
@Steven_F_603 Same here. And with a friend in the same building who just came to me for help. Seems it's a problem your end cos it was fine this morning, now we all have it...
Jul 15 2020 10:36 AM
Same issue here - I've tried Office repair 3x - rebooted. This occurred after recent Windows update last night.
Jul 15 2020 10:36 AM - edited Jul 15 2020 10:38 AM
@Ardamilola Until such time as Outlook is fixed, how do I access my calendar? I don't have a mobile Outlook client.
Jul 15 2020 10:40 AM
@Steven_F_603 I also had the Windwos Updates this morning and my Outlook 365 wouldn't open since. It did open in Safe Mode (Outlook.exe /safe). I just did a System Restore from earlier this morning, from the restore point before the installation of these updates and now my Otlook open fine. Just to be sure, I stopped Windows Update for 5 days.
Jul 15 2020 10:41 AM
Jul 15 2020 10:45 AM
Jul 15 2020 10:47 AM
@Steven_F_603
Outlook 2016 as well. Slightly different behavior than Outlook 365 (which is also failing to open except in safe mode.) Outlook 2016 opens, and then closes automatically.
Jul 15 2020 01:32 PM
SolutionSteven F, original poster here: my Outlook just fixed @ 1:20 Pm pst, I tried it and it opened right up. Hope the same for all of you, maybe 1 at a time! Thanks all.......