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Steven_F_603's avatar
Steven_F_603
Copper Contributor
Jul 15, 2020
Solved

Outlook 365 suddenly won't open

Hello; Outlook worked this morning, now it won't open, says to open in Safe Mode, but that doesn't work, tries to open for 5 seconds than nothing. Restarted PC and no help. Please advise! Steven F 60...
outlook for windows
  • Steven_F_603's avatar
    Steven_F_603
    Jul 15, 2020

    RobWill_19 

    Steven F, original poster here: my Outlook just fixed @ 1:20 Pm pst, I tried it and it opened right up. Hope the same for all of you, maybe 1 at a time! Thanks all.......

Steve_Mendell's avatar
Steve_Mendell
Copper Contributor
Jul 15, 2020

Ardamilola  Until such time as Outlook is fixed, how do I access my calendar? I don't have a mobile Outlook client.

GaryB1212's avatar
GaryB1212
Copper Contributor
Jul 15, 2020

Steve_Mendell 

 

Did you go into the Office portal on the web? Should be able to get to it there.

  • Bdpoop's avatar
    Bdpoop
    Copper Contributor
    Jul 15, 2020
    I have two clients with this issue. Dont whatever you do attempt the online repair that Microsoft recommends. I tried that (could just be unlucky) but it got half way through then just said "something went wrong" and now the entire office suite home and business 2019 has just vanished off the computer.
    • taylorphototexas's avatar
      taylorphototexas
      Brass Contributor
      Jul 15, 2020

      Bdpoop 

       

      Something went wrong alright.

       

      I tried a complete reinstall; no help.

       

      PT

      • samble's avatar
        samble
        Copper Contributor
        Jul 15, 2020
        It would appear the MS have starting fixing this and Outlook is working again on a few computers that were crashing.
    • Fernando_del_rio's avatar
      Fernando_del_rio
      Copper Contributor
      Jul 15, 2020

      Bdpoop   try to run this command from MSDOS CONSOLE it is a downgrade .
      c:\"Program Files\Common Files\microsoft shared\ClickToRun\officec2rclient.exe" /update user updatetoversion=16.0.12827.20470
      worked ok for me

    • ChanceWolf's avatar
      ChanceWolf
      Copper Contributor
      Jul 15, 2020

      Bdpoop  I can verify this particular situation happens - it just erases everything.   The only machines at work which will run Outlook at the moment are the ones with auto updates turned off.  Frustrating doesn't begin to describe it.


       

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