Outlook 2016 - Contacts and Calendars - Disappeared

Copper Contributor

Outlook 2016 Desktop
Windows 10 Pro

Updates are current
length of use: this computer was new 4 years ago, Outlook exported and imported without issue


5 days ago, the user noticed that her contacts have disappeared, and her calendar is blank


all email is present as far as she can tell


I looked at her contacts and the only contacts on her computer (local computer) is checked


Safe mode doesn't change anything


Suggestions please?



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